Report: Ride-Hailing Drastically Increases Vehicle Miles Traveled

New research published in Transport Policy finds that ride-hailing companies increase vehicle miles traveled of users by 97 percent in Chicago, 114 percent in New York City, and 118 percent in San Francisco.

2 minute read

January 26, 2021, 9:00 AM PST

By James Brasuell @CasualBrasuell


Transportation Network Companies

NYCStock / Shutterstock

[Updated January 27, 2020] New analysis by Schaller Consulting, published in the Transport Policy journal, quantifies the effect of ride-hailing companies on the amount of automobile travel (measured by vehicle miles traveled) by users.

Kea Wilson provides analysis of the new study, noting that the study accounts for "all the miles that drivers spent circling or heading to their pickups — aka dead-heading," in addition to the amount of time drivers spend in route to a paying customer's destination. The non-customer driving is significant: dead-heading "accounts for as much as 48 percent of the average e-taxi driver’s total mileage in some cities," according to Wilson's explanation of the report's findings.

Wilson summarizes the realities of ride-hailing, as indicated by the study's findings:

In every region in the study, the customers of transportation network companies at least doubled their total vehicle miles travelled compared to the modes they told researchers they would have taken had Uber and Lyft not been around. Schaller found collective VMT increases of a whopping 97 percent in Chicago, 114 percent in New York City, 118 percent in San Francisco, 157 percent in Boston, and 118 percent in the California suburbs.

Ride-hailing companies have the tools to limit this excess driving, however. Pooling rides, an optional service offered by the major ride-hailing companies, reduces vehicle miles traveled significantly.

As noted by Wilson, the study isn't the first to quantify the ways in which ride-hailing companies increase driving, rather than delivering reduced vehicle miles traveled as some had hoped when the business model went mainstream. A recent study showed that ride-hailing companies induce car ownership, and thus more driving. An earlier study showed that ride-hailing companies poach transit ridership.

Saturday, January 23, 2021 in Streetsblog USA

portrait of professional woman

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban Planner

Use Code 25for25 at checkout for 25% off an annual plan!

Logo for Planetizen Federal Action Tracker with black and white image of U.S. Capitol with water ripple overlay.

Planetizen Federal Action Tracker

A weekly monitor of how Trump’s orders and actions are impacting planners and planning in America.

May 7, 2025 - Diana Ionescu

Person in yellow safety suit and white helmet kneels to examine water samples outdoors on a lake shore.

USGS Water Science Centers Targeted for Closure

If their work is suspended, states could lose a valuable resource for monitoring, understanding, and managing water resources.

May 1, 2025 - Inside Climate News

Wide suburban road with landscaped median and light pole banners advertising local amphitheater.

End Human Sacrifices to the Demanding Gods of Automobile Dependency and Sprawl

The U.S. has much higher traffic fatality rates than peer countries due to automobile dependency and sprawl. Better planning can reduce these human sacrifices.

April 29, 2025 - Todd Litman

Wasco Viaduct under construction in California's Central Valley as part of California High-Speed Rail project.

Trump: Federal Government Won’t Pay for California HSR

The President has targeted federal funding for the California bullet train project since his first administration.

May 8 - The Fresno Bee

Bird's eye view of Salesforce Park in San Francisco, CA.

San Francisco Enhances Urban Planning Initiatives with Green Infrastructure

San Francisco incorporates green infrastructure in its city development initiatives, elevating the importance of sustainability in urban planning.

May 8 - The Daily Californian

Aerial view of Chicago with river in foreground.

Chicago Approves Green Affordable Housing Plan

The Mayor’s plan calls for creating a nonprofit housing corporation tasked with building affordable housing that meets Green Building standards.

May 8 - CBS News Chicago

Urban Design for Planners 1: Software Tools

This six-course series explores essential urban design concepts using open source software and equips planners with the tools they need to participate fully in the urban design process.

Planning for Universal Design

Learn the tools for implementing Universal Design in planning regulations.

Comprehensive Bikeway Design Workshop

Transportation Research & Education Center (TREC) at Portland State University

Early Bird Deadline – save on your tuition fee!🚨

Institute for Housing and Urban Development Studies (IHS)