Humanizing Tech in New York City

Rapid technological change has brought incredible opportunities as well as challenges to cities around the world. NYC's Chief Technology Officer and Director of Innovation discuss how the City is leveraging technology for improving city life.

2 minute read

March 22, 2016, 6:00 AM PDT

By ArupAmericas


Right — your recent report focuses on the relationship between smart cities and equity. How did that come about?

Minerva: A big part of what we do is ensure that the city’s technology strategy aligns with the administration’s overall plans and strategies. The smart and equitable city is really the translation of OneNYC, which is an urban planning document that explicitly takes equity as a guiding principle.

I’ll give you some examples. It’s technology policy that enables more New Yorkers to participate in the tech ecosystem, right? So it’s developing and implementing policy that offers computer science education to every NYC public school kid, which will break down the barriers for families that don’t have computers at home. And also for girls, who will get exposed to tech early on so that they don’t opt out of it later.

And then we have policies dealing with broadband access, which is really the water and electricity of our digital age. Today we have digital deserts, we have tech haves and have-nots. How do you look for a job, how do you a find a place to live, how do you do your homework if you don’t have internet access?

Jeff: In some ways, by rebranding smart cities as smart and equitable cities, we’re taking back ownership. That brand came out of the private sector and some large multinational tech firms that were pushing products. As a result, it really became about the technology. We’re trying to put the focus back on the people. How can technology improve people’s lives? Broadband, the infrastructure, the development of the tech ecosystem — these are all enablers to help us get there. But really it’s not about the tech. It’s about creating a better place for all New Yorkers.

Monday, March 21, 2016 in Doggerel

portrait of professional woman

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban Planner

Cover CM Credits, Earn Certificates, Push Your Career Forward

Logo for Planetizen Federal Action Tracker with black and white image of U.S. Capitol with water ripple overlay.

Planetizen Federal Action Tracker

A weekly monitor of how Trump’s orders and actions are impacting planners and planning in America.

June 11, 2025 - Diana Ionescu

Rendering of Shirley Chisholm Village four-story housing development with person biking in front.

San Francisco's School District Spent $105M To Build Affordable Housing for Teachers — And That's Just the Beginning

SFUSD joins a growing list of school districts using their land holdings to address housing affordability challenges faced by their own employees.

June 8, 2025 - Fast Company

Yellow single-seat Japanese electric vehicle drivign down road.

The Tiny, Adorable $7,000 Car Turning Japan Onto EVs

The single seat Mibot charges from a regular plug as quickly as an iPad, and is about half the price of an average EV.

June 6, 2025 - PC Magazine

White Waymo autonomous car driving fast down city street with blurred background at night.

Seattle's Plan for Adopting Driverless Cars

Equity, safety, accessibility and affordability are front of mind as the city prepares for robotaxis and other autonomous vehicles.

June 16 - Smart Cities Dive

Two small wooden one-story homes in Florida with floodwaters at their doors.

As Trump Phases Out FEMA, Is It Time to Flee the Floodplains?

With less federal funding available for disaster relief efforts, the need to relocate at-risk communities is more urgent than ever.

June 16 - Governing

People riding bicycles on separated bike trail.

With Protected Lanes, 460% More People Commute by Bike

For those needing more ammo, more data proving what we already knew is here.

June 16 - UNM News