New York MTA Almost Eliminated WiFi on Buses

The New York City MTA has changed the story, twice, about its plans for little used WiFi service on the city buses.

1 minute read

July 29, 2019, 12:00 PM PDT

By James Brasuell @CasualBrasuell


Subway WiFi

WiFi makes a lot of sense to subway riders. | littlenySTOCK / Shutterstock

"The MTA spelled out plans in its latest budget to eliminate lightly used Wi-Fi service on thousands of buses — then backtracked after THE CITY inquired about the proposed cut," reports Jose Martinez.

The agency then announced it was still preparing to cut back WiFi service on buses, "noting it had overestimated how much riders would use Wi-Fi on buses," according to Martinez. A few days later, however, the agency said it wasn't cutting the service at all.

There is evidence that WiFi isn't used very much, probably because so many riders have cellular service. "In January  — when more than 40 million people rode buses — there were 630,000 log-ons to bus Wi-Fi, according to an MTA statement given to THE CITY in March," reports Martinez.

Governor Andrew Cuomo announced WiFi service on MTA buses with much fanfare in 2016, but the additional amenity hasn't been enough to prevent ridership from declining on the city's buses.

Friday, July 26, 2019 in The City

portrait of professional woman

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban Planner

Cover CM Credits, Earn Certificates, Push Your Career Forward

Aerial view of town of Wailuku in Maui, Hawaii with mountains in background against cloudy sunset sky.

Maui's Vacation Rental Debate Turns Ugly

Verbal attacks, misinformation campaigns and fistfights plague a high-stakes debate to convert thousands of vacation rentals into long-term housing.

July 1, 2025 - Honolulu Civil Beat

Logo for Planetizen Federal Action Tracker with black and white image of U.S. Capitol with water ripple overlay.

Planetizen Federal Action Tracker

A weekly monitor of how Trump’s orders and actions are impacting planners and planning in America.

July 9, 2025 - Diana Ionescu

Map of Haussmann's redesign of Paris in the 1850s through 1870s under Napoleon III.

In Urban Planning, AI Prompting Could be the New Design Thinking

Creativity has long been key to great urban design. What if we see AI as our new creative partner?

June 30, 2025 - Tom Sanchez

Red and black pavilion with visitor information in public park in Knoxville, Tennessee.

Baker Creek Pavilion: Blending Nature and Architecture in Knoxville

Knoxville’s urban wilderness planning initiative unveils the "Baker Creek Pavilion" to increase the city's access to green spaces.

15 minutes ago - Dezeen

Adult holding hands of two children, all wearing winter coats, in crosswalk in New York City during holidays with trees decorated with lights in background.

Pedestrian Deaths Drop, Remain Twice as High as in 2009

Fatalities declined by 4 percent in 2024, but the U.S. is still nowhere close to ‘Vision Zero.’

2 hours ago - Streetsblog USA

View of dense apartment buildings on Seattle waterfront with high-rise buildings in background.

King County Supportive Housing Program Offers Hope for Unhoused Residents

The county is taking a ‘Housing First’ approach that prioritizes getting people into housing, then offering wraparound supportive services.

July 11 - Real Change