The Realities of Pandemic Public Transit Service

Recent analysis by TransitCenter quantifies the effects of the pandemic for the 150 largest U.S. transit systems.

2 minute read

March 2, 2021, 12:00 PM PST

By James Brasuell @CasualBrasuell


New York City Subway

Kits Pix / Shutterstock

TransitCenter presents data on the operations of public transit agencies during the COVID-19 pandemic—finding ongoing evidence of sweeping service reductions in almost every part of the country. Some cuts have been deeper than others, however, as transit agencies have delt with declining ridership (and the farebox revenues that come along with riders)—whether due to disrupted commute patterns or stay-at-home orders—and the public health risks posed to operators.

TransitCenter analyzed data from National Transit Database monthly data to provide the following summariy of the state of public transit in the United States at the conclusion of the pandemic year, 2020.

Of the 150 largest transit agencies, about one in six were providing less than 75% of their pre-pandemic service hours in December 2020. Meanwhile, nearly a quarter were running between 90 and 100% of pre-pandemic service, and 27 agencies were running more service than they were before the pandemic as part of providing socially distanced transit.

Among those aggregated figures, TransitCenter also notes big differences between the largest agencies. While some have been able to restore most of the service cut in spring of 2020, some have struggled to restore service. The San Francisco Municipal Transportation Agency (SFMTA) has dealt with technical challenges restoring Muni Metro service, for example. The Maryland Transit Administration was operating just 66 percent of its pre-pandemic capacity in December, according to the article (after stopping short of cutting service even deeper). At the other end of the spectrum, Phoenix is operating more transit service than before the pandemic.

Breaking down the data by mode, TransitCenter reports that service has been cut most deeply for commuter rail—indicating one potential outcome of the long-term effects of fiscal stress and migration patterns of the pandemic.

Thursday, February 25, 2021 in TransitCenter

portrait of professional woman

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban Planner

Cover CM Credits, Earn Certificates, Push Your Career Forward

Logo for Planetizen Federal Action Tracker with black and white image of U.S. Capitol with water ripple overlay.

Planetizen Federal Action Tracker

A weekly monitor of how Trump’s orders and actions are impacting planners and planning in America.

July 2, 2025 - Diana Ionescu

Aerial view of town of Wailuku in Maui, Hawaii with mountains in background against cloudy sunset sky.

Maui's Vacation Rental Debate Turns Ugly

Verbal attacks, misinformation campaigns and fistfights plague a high-stakes debate to convert thousands of vacation rentals into long-term housing.

July 1, 2025 - Honolulu Civil Beat

Person wearing mask walking through temporary outdoor dining setup lined with bistro lights at dusk in New York City.

Restaurant Patios Were a Pandemic Win — Why Were They so Hard to Keep?

Social distancing requirements and changes in travel patterns prompted cities to pilot new uses for street and sidewalk space. Then it got complicated.

June 19, 2025 - Diana Ionescu

Aerial view of new neifhborhood under construction with enpty lots in foreground.

In California Battle of Housing vs. Environment, Housing Just Won

A new state law significantly limits the power of CEQA, an environmental review law that served as a powerful tool for blocking new development.

July 2 - CALmatters

Low-rise Pearl Sreet mall in Boulfer, Colorado.

Boulder Eliminates Parking Minimums Citywide

Officials estimate the cost of building a single underground parking space at up to $100,000.

July 2 - Boulder Reporting Lab

Two-story buildings with porches in walkable Florida neighborhood.

Orange County, Florida Adopts Largest US “Sprawl Repair” Code

The ‘Orange Code’ seeks to rectify decades of sprawl-inducing, car-oriented development.

July 2 - CNU Public Square