The Realities of Pandemic Public Transit Service

Recent analysis by TransitCenter quantifies the effects of the pandemic for the 150 largest U.S. transit systems.

2 minute read

March 2, 2021, 12:00 PM PST

By James Brasuell @CasualBrasuell


New York City Subway

Kits Pix / Shutterstock

TransitCenter presents data on the operations of public transit agencies during the COVID-19 pandemic—finding ongoing evidence of sweeping service reductions in almost every part of the country. Some cuts have been deeper than others, however, as transit agencies have delt with declining ridership (and the farebox revenues that come along with riders)—whether due to disrupted commute patterns or stay-at-home orders—and the public health risks posed to operators.

TransitCenter analyzed data from National Transit Database monthly data to provide the following summariy of the state of public transit in the United States at the conclusion of the pandemic year, 2020.

Of the 150 largest transit agencies, about one in six were providing less than 75% of their pre-pandemic service hours in December 2020. Meanwhile, nearly a quarter were running between 90 and 100% of pre-pandemic service, and 27 agencies were running more service than they were before the pandemic as part of providing socially distanced transit.

Among those aggregated figures, TransitCenter also notes big differences between the largest agencies. While some have been able to restore most of the service cut in spring of 2020, some have struggled to restore service. The San Francisco Municipal Transportation Agency (SFMTA) has dealt with technical challenges restoring Muni Metro service, for example. The Maryland Transit Administration was operating just 66 percent of its pre-pandemic capacity in December, according to the article (after stopping short of cutting service even deeper). At the other end of the spectrum, Phoenix is operating more transit service than before the pandemic.

Breaking down the data by mode, TransitCenter reports that service has been cut most deeply for commuter rail—indicating one potential outcome of the long-term effects of fiscal stress and migration patterns of the pandemic.

Thursday, February 25, 2021 in TransitCenter

portrait of professional woman

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban Planner

Get top-rated, practical training

Close-up of "Apartment for rent" sign in red text on black background in front of blurred building

Trump Administration Could Effectively End Housing Voucher Program

Federal officials are eyeing major cuts to the Section 8 program that helps millions of low-income households pay rent.

April 21, 2025 - Housing Wire

Logo for Planetizen Federal Action Tracker with black and white image of U.S. Capitol with water ripple overlay.

Planetizen Federal Action Tracker

A weekly monitor of how Trump’s orders and actions are impacting planners and planning in America.

April 30, 2025 - Diana Ionescu

Ken Jennings stands in front of Snohomish County Community Transit bus.

Ken Jennings Launches Transit Web Series

The Jeopardy champ wants you to ride public transit.

April 20, 2025 - Streetsblog USA

Close-up of man in manually operated wheelchair waiting at urban crosswalk.

Making Mobility More Inclusive

A new study highlights the challenges people with disabilities continue to face in navigating urban spaces.

15 minutes ago - Greater Good Magazine

US and Texas flags flying in front of Texas state capitol dome in Austin, Texas.

Texas Bills Could Push More People Into Homelessness

A proposal to speed up the eviction process and a bill that would accelerate enforcement of an existing camping ban could make the state’s homelessness crisis worse, advocates say.

1 hour ago - The Texas Tribune

Person in yellow safety suit and white helmet kneels to examine water samples outdoors on a lake shore.

USGS Water Science Centers Targeted for Closure

If their work is suspended, states could lose a valuable resource for monitoring, understanding, and managing water resources.

2 hours ago - Inside Climate News