Human Error, Not Crumbling Infrastructure, Caused NYC Subway Derailment

While the New York subway's need for infrastructure investment is well documented, it was an improperly placed rail that caused two subway cars to derail on a southbound A train on Tuesday morning in Harlem.

2 minute read

June 29, 2017, 10:00 AM PDT

By Irvin Dawid


New York Subway

Francesco Ferrarini / Shutterstock

The Metropolitan Transportation Authority "is now checking rails across the system to make sure replacement parts are being properly stored," report Jonathan Wolfe and Emma G. Fitzsimmons for The New York Times in one of several articles on the June 21 derailment.

The accident, which left at least 34 people injured [Planetizen put the number at 37] took place between the 135th Street and 125th Street stations. Two cars jumped the tracks after the emergency brakes were activated, officials said.

Human error was also the cause of a derailment almost two decades ago, on July 3, 1997, that occurred on the A Train line injuring 13 passengers and two firefighters.

 A southbound A train jumped the track as it passed through 135th Street station at St. Nicholas Avenue. A worker who was fixing the switches at the station had accidentally flipped a switch for the wrong track.

The derailment added a new dimension to the concerns of the almost six million weekday commuters who rely on the nation's largest subway. "Until Tuesday, the main concern for riders had been long and unpredictable delays in a fraying system," report Fitzsimmons and Marc Santora in an earlier piece. "But in a flash, the concern shifted from inconvenience to questions about basic safety."

While human error was the cause of these two derailments, aging equipment in the 112-year-old system is causing delays plaguing every line. However, "it is not the No. 1 reason," report Fitzsimmons, Ford Fessenden, and K.K. Rebecca Lai in a related article.

The major cause of subway delays is a factor that basically did not exist 15 years ago: overcrowding. The subway is a victim of its own success and the city's resurgence. Large crowds slow down trains, which creates more crowding in a vicious circle that takes hours to unwind during every rush.

The article has a chart showing delays attributed to overcrowding, track maintenance, and signal failures or other track problems. The reporters chronicle the increase in subway ridership, which has reached "the highest level since the 1940s."

Wednesday, June 28, 2017 in The New York Times - N.Y. / Region

portrait of professional woman

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban Planner

Use Code 25for25 at checkout for 25% off an annual plan!

Redlining map of Oakland and Berkeley.

Rethinking Redlining

For decades we have blamed 100-year-old maps for the patterns of spatial racial inequity that persist in American cities today. An esteemed researcher says: we’ve got it all wrong.

May 15, 2025 - Alan Mallach

Logo for Planetizen Federal Action Tracker with black and white image of U.S. Capitol with water ripple overlay.

Planetizen Federal Action Tracker

A weekly monitor of how Trump’s orders and actions are impacting planners and planning in America.

May 14, 2025 - Diana Ionescu

Cars in traffic entering Holland Tunnel in New York City.

NYC Congestion Pricing Continues to Show Positive Results

While the Trump administration attempts to revoke the program’s federal approval, congestion pricing continues to reduce traffic, speed up bus travel times, and improve air quality in Manhattan.

May 14, 2025 - Governing

"Units for sale - contact your local realtor" sign in front of homes.

‘Displaced By Design:’ Report Spotlights Gentrification in Black Neighborhoods

A new report finds that roughly 15 percent of U.S. neighborhoods have been impacted by housing cost increases and displacement.

18 minutes ago - Next City

Turquoise blue Pyramid Lake near Reno, Nevada.

Nevada and Utah Groups Oppose Public Land Sell-Off Plan

A set of last-minute amendments to the budget reconciliation bill open up over half a million acres of federally managed land to sales.

1 hour ago - Inside Climate News

Alpine Recreation Center sign in park in Chinatown, Los Angeles, CA.

More Than a Park: A Safe Haven for Generations in LA’s Chinatown

Alpine Recreation Center serves as a vital cultural and community hub in Los Angeles' Chinatown, offering a safe, welcoming space for generations of Chinese American residents to gather, connect, and thrive amidst rapid urban change.

2 hours ago - American Community Media

Urban Design for Planners 1: Software Tools

This six-course series explores essential urban design concepts using open source software and equips planners with the tools they need to participate fully in the urban design process.

Planning for Universal Design

Learn the tools for implementing Universal Design in planning regulations.