The Root Causes of the D.C. Metro Crisis

The 40-year-old system, second busiest in the nation after New York's, has seen ridership decline since 2010 as the region grows. A major cause is "frequency delays." The Washington Post reporters state that the subway has entered a death spiral.

4 minute read

April 28, 2016, 10:00 AM PDT

By Irvin Dawid


D.C. Metro

Sean Pavone / Shutterstock

"'America’s subway,' which opened in 1976 to great acclaim — promoted as a marvel of modern transit technology and design — has been reduced to an embarrassment, scorned and ridiculed from station platforms to the halls of Congress," write politics reporter, Robert McCartney, and Metro system reporter, Paul Dugganfor The Washington Post. "Metrorail is in crisis, losing riders and revenue and exhausting public confidence."

Take a trip back in time—watch The Post's video that includes a 1975 promotion, "Off the Rails: See Metro go from shiny to shaky," that also promoted public transit. Commentary by Zachary M. Schrag, author of The Great Society Subway: A History of the Washington Metro (The Johns Hopkins University Press, 2006) and Douglas B. Feaver, Washington Post staff writer who covered the early years of the Metro system.

Metro’s failure-prone subway — once considered a transportation jewel — is mired in disrepair because the transit agency neglected to heed warnings that its aging equipment and poor safety culture would someday lead to chronic breakdowns and calamities. [See accompanying graphic article: "A complete guide to the major problems facing Metrorail."]

So begins a very long, comprehensive article on all that went wrong with America's subway. For a shorter version, readers are encouraged to listen to NPR's April 26 report on the ailing, 40-year-old subway system, "Once A Jewel Of Public Transit, D.C. Metro Stumbles Under Crisis," by Martin DiCaroWAMU's transportation reporter.

McCartney and Duggan indicate that America's second busiest subway, after New York's has entered a "death spiral".

Subway ridership, which increased annually for 13 years starting in 1996, is down 5 percent since 2010 and continues to fall, even as the region’s population grows. Metro has long blamed the decline on economic and social factors. But in October, for the first time, the agency acknowledged another reason: “the frequency of severe delays.”

The on-time rate for Metro trains, which hovered above 90 percent for most of 2012, was down to 84 percent last year because of “railcar, power and track equipment problems”...

What went wrong?

McCartney and Duggan begin with the era of birth. Unlike the older Boston and New York subways, "Metro was built with two tracks, not four as in New York — and with few pocket tracks, where trains can be parked out of the way — to hold down costs and minimize public disruption during the work."

It’s also a story about the agency’s early faith in automation — that computers would negate human error — which seemed to stunt the development of a safety culture, resulting in disasters.

They add that "the National Transportation Safety Board faulted Metro for overreliance on automation and neglecting safety procedures."

And it’s a story about money, about elected leaders unwilling to seek a special tax to pay for Metro, afraid of a voter backlash. It’s about a $3 billion-a-year agency without dedicated funding (unique among big U.S. transit systems) going hat in hand to the governments of Maryland, Virginia and the District, seeking annual operating subsidies from three jurisdictions.

Feaver, in the video, states, "The issues were always money. How do we keep the costs down. Every government has to kick (funds) in."

The video ends with Schrag stating, "I think we do want (and) need Metro. I don't know how we are going to pay for Metro."

The Three Siblings

To understand Metro's problems, it may be helpful to look at its older and younger siblings. They are quite similar, even looking alike. Bay Area Rapid Transit (BART) opened four years earlier, in 1972. [Note Nixon and wife Pat in the photo in Michael Cabanatuan's 2012 (40-year-old birthday) SF Gate article on the Bay Area regional heavy rail system.]. While Bay Area transit advocates are quick to fault BART, the nation's fifth highest ridership subway after #3, Chicago and #4, Boston, per Wikipedia, for having non-standard gauge rail (a mistake not repeated by Metro), it does have dedicated funding from the original three Bay Area counties it serves, and goes to the voters for additional capital funding.

While suffering from electrical problems and the same two-track issues plaguing Metro, ridership is growing, "up 6 percent in FY2015 and 2.5 percent in the first six months of FY2016," according to The Registry.

And the younger sister, Metropolitan Atlanta Rapid Transit Authority (MARTA), which opened three years laters than Metro in 1979, has its own regional funding difficulties among the counties it serves. Watch for a November election in the city of Atlanta, but not the surrounding counties, "to increase their investment in MARTA by a half-penny sales tax for 40 years – adding to the penny it passed in 1971," according to an April post.

Sunday, April 24, 2016 in The Washington Post

portrait of professional woman

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban Planner

Cover CM Credits, Earn Certificates, Push Your Career Forward

Logo for Planetizen Federal Action Tracker with black and white image of U.S. Capitol with water ripple overlay.

Planetizen Federal Action Tracker

A weekly monitor of how Trump’s orders and actions are impacting planners and planning in America.

June 4, 2025 - Diana Ionescu

Metrorail train pulling into newly opened subterranean station in Washington, D.C. with crowd on platform taking photos.

Congressman Proposes Bill to Rename DC Metro “Trump Train”

The Make Autorail Great Again Act would withhold federal funding to the system until the Washington Metropolitan Area Transit Authority (WMATA), rebrands as the Washington Metropolitan Authority for Greater Access (WMAGA).

June 2, 2025 - The Hill

White and yellow DART light rail train in Dallas, Texas with brick building in background.

DARTSpace Platform Streamlines Dallas TOD Application Process

The Dallas transit agency hopes a shorter permitting timeline will boost transit-oriented development around rail stations.

May 28, 2025 - Mass Transit

Group of five people sitting on blanket in park on sunny day having picnic.

Parks: Essential Community Infrastructure — and a Smart Investment

Even during times of budget constraint, continued investment in parks is critical, as they provide proven benefits to public health, safety, climate resilience, and community well-being — particularly for under-resourced communities.

4 hours ago - National Recreation and Park Association Open Space Blog

Close-up on older woman holding contented looking cat on her lap.

Porches, Pets, and the People We Grow Old With

Neighborhood connections and animal companions matter to aging with dignity, and how we build can support them. Here’s a human-scale proposal for aging in place.

5 hours ago - Shelterforce Magazine

Concrete staircase next to elevator in bright building with large windows.

Single-Stair Design Contest Envisions Human-Scale Buildings

Single-stair building construction is having a resurgence in the United States, where, for the last several decades, zoning codes have required more than one staircase in multi-story housing developments.

6 hours ago - Congress For New Urbanism

Urban Design for Planners 1: Software Tools

This six-course series explores essential urban design concepts using open source software and equips planners with the tools they need to participate fully in the urban design process.

Planning for Universal Design

Learn the tools for implementing Universal Design in planning regulations.