Driver Shortages and Service Reductions: The Crisis in Public Transit Continues

While transit systems around the country had reason to celebrate the new funding made available in the federal infrastructure bill, long-term concerns about operational capacity have not been resolved.

2 minute read

November 18, 2021, 7:00 AM PST

By James Brasuell @CasualBrasuell


Rescue Bus

Tony Webster / Flickr

"[The Detroit Department of Transportation] is making changes to routes across the city this week in an effort to improve service and reduce bus stop wait times," reports Eric D. Lawrence for Detroit Free Press.

C. Mikel Oglesby, Detroit's executive director of transit, is quoted in the article saying that the new schedules more accurately reflect the service currently provided, as the system "grapples with low ridership and a bus driver shortage." To minimize the inconvenience to riders, DDOT is targeting service reductions on low-ridership routes.

" [Oglesby] said DDOT is short about 90 drivers and ridership is down about 50%, from about 70,000 per day to 30,000-35,000 per day," reports Lawrence.

Bus driver shortages pre-date the pandemic—cities like St. Louis, Denver, and Minneapolis made news for cutting trips due to driver shortages in 2019, for example—but the problem has been perpetuated by the pandemic. MARTA also recently cut bus service in the Atlanta region, also citing bus driver shortages as the reason for the cutbacks.

In some respects, public transit seems to be prospering through the pandemic: Stimulus funding prevented the existential crises of Spring 2020, record amounts of new funding has been made available by the recently approved Infrastructure Investment and Jobs Act (IIJA), and a growing number of transit systems lowering or eliminating fares.

Despite those reasons for optimism, transit systems are still hanging by a thread (as reported on this site earlier in 2021): Ridership has been slow to return to most U.S. transit systems, the aforementioned driver shortages persist, and the IIJA also provided a record amount of funding for automobile infrastructure.

Most significantly to the future of public transit systems like the DDOT's, the structural deficit of transit funding for public transit operations in this country has not been resolved.

Wednesday, November 17, 2021 in Detroit Free Press

Young Professional

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban and Environmental Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban and Environmental Planner

Get top-rated, practical training for planners

Overlapping highways

The state-sanctioned urbicide of Austin

People don’t kill cities. Freeways do.

September 8, 2026 - Benjamin Schneider

The Hoover Dam blocking the Colorado River. The river's water level is noticeably low. The cliffs surrounding the blue water are brown and jagged.

US to reduce Colorado River water deliveries to Mexico

A new Colorado Treaty amendment reduces Mexico’s Colorado River water allocation by 250,000 acre feet.

September 11, 2026 - The Arizona Republic

Skyscrapers in Jersey City.

New Jersey’s second-largest city bans standalone data centers

Jersey City will continue to allow co-location facilities, such as those meant for research institutions that store their own data.

September 4, 2026 - The Cool Down

A New Jersey train approaches people waiting at the station.

Amtrak not solely to blame for New Jersey commuter rail's unreliability, report finds

A new study from the Garden State Initiative found that NJ Transit’s budget grew 20% across a 4 year period, but reliability declined significantly over the same period.

September 15 - Mass Transit

A tall, gray power plant billows smoke into a blue sky.

EPA erases limits on planet-warming pollution from power plants

Under Monday’s plan, power plants would still have some limits on how much mercury, arsenic and other contaminants they can emit.

September 15 - New York Times

A white RAPID bus. The lower half is light blue, and says RAPID in purple text. The bus is half visible, appearing from the left side of the image.

Phoenix announces new on-demand transit service, more frequent RAPID buses

Both new services will launch in October, and are part of Phoenix's Project Effective Access Solutions for Easing Congestion.

September 15 - KJZZ

FREE Course: Walkable City 1: Why Walkability?

After describing his path towards focusing on walkability as the essence of good planning, Jeff Speck marches through his five principal reasons for making more walkable places.

Reinventing Malls: Planning Alchemy—Turning Gray Fields Into Gold

The course focuses on the opportunities and imperatives that shape reinvention of mall sites.