The 'Find It, Fix It' App Increasingly Used to Roust the Homeless

Seattle's Find It, Fix It app plays a telling role in the city's approach to its homeless population. The question is whether the app is fixing anything for the people living on the street.

2 minute read

July 1, 2018, 1:00 PM PDT

By James Brasuell @CasualBrasuell


Homeless

Ethan Hickerson / Flickr

Dae Shik Kim Hawkins reports:

Surrounded by the vibrant, emerald trees that give the city its nickname, Seattle’s Ravenna Woods seem like the perfect place for homeless people to build shelter without disrupting metropolitan life. If not for a large, homemade banner at the entrance of the encampment that read, “Do Homeless Lives Matter?” you might not even have noticed they were there.

Someone did notice, as Hawkins notes, and in December 2017, the city sent a notice of removal to the community living in Ravenna Woods. "The city would spend over $10 million on this and similar homeless sweeps in 2017 alone," according to Hawkins.

Enabling the process of discovering, warning, and eventually displacing homeless encampment is a mobile app with a much more benign stated purpose.

Encampments like the one in Ravenna Woods are reported to the city regularly. The City of Seattle even offers an app to make the process easier. The Find It, Fix It app was originally designed to allow community members to report potholes, dumping, signal issues, and other neighborhood problems. But the app has warped into a powerful instrument for high-tech community patrolling, enabling individuals to report abandoned vehicles and homeless encampments.

The article includes a lot of statistics to capture the scope of the homelessness problem in Seattle, while also telling the stories of homeless people living in Raveena Woods and how the city's approach to their communities has impacted their lives.

Thursday, June 28, 2018 in The Atlantic

portrait of professional woman

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban Planner

Get top-rated, practical training

Logo for Planetizen Federal Action Tracker with black and white image of U.S. Capitol with water ripple overlay.

Planetizen Federal Action Tracker

A weekly monitor of how Trump’s orders and actions are impacting planners and planning in America.

April 30, 2025 - Diana Ionescu

Close-up on Canadian flag with Canada Parliament building blurred in background.

Canada vs. Kamala: Whose Liberal Housing Platform Comes Out on Top?

As Canada votes for a new Prime Minister, what can America learn from the leading liberal candidate of its neighbor to the north?

April 28, 2025 - Benjamin Schneider

Hot air balloons rise over Downtown Boise with the State Capitol building visible amidst the high rises.

The Five Most-Changed American Cities

A ranking of population change, home values, and jobs highlights the nation’s most dynamic and most stagnant regions.

April 23, 2025 - GoodMigrations

Aerial view of flooding during Hurricane Helene in North Carolina.

‘Quality Work, Fast’: NC Gears up for Homebuilding After Helene, Trying to Avoid Past Pitfalls

The state will field bids to demolish, repair and rebuild homes in the mountains. After struggles in eastern NC, officials aim to chart a different course.

45 minutes ago - NC Newsline

Washington

Washington State’s Parking Reform Law Could Unlock ‘Countless’ Acres for New Housing

A law that limits how much parking cities can require for residential amd commercial developments could lead to a construction boom.

May 1 - Streetsblog USA

Bluebird sitting on branch of green bush.

Wildlife Rebounds After the Eaton Fire

Following the devastation of the Eaton Fire, the return of wildlife and the regrowth of native plants are offering powerful signs of resilience and renewal.

May 1 - AP News

Urban Design for Planners 1: Software Tools

This six-course series explores essential urban design concepts using open source software and equips planners with the tools they need to participate fully in the urban design process.

Planning for Universal Design

Learn the tools for implementing Universal Design in planning regulations.