Chicago Transit Recovery Trails Behind Other Major US Cities

Sluggish ridership rates and staffing shortages are dampening recovery. Looming budget gaps could make things even worse.

1 minute read

May 10, 2024, 8:00 AM PDT

By Mary Hammon @marykhammon


CTA Purple Line train

Ben Schumin / Wikimedia Commons

Transit ridership across the United States fell sharply when the pandemic hit in 2020, and most major cities still have not fully recovered. That’s particularly true for Chicago, the country’s second largest public transportation system.

According to an article from Chicago news outlet WGN9, CTA (Chicago) ridership is 60 percent recovered. In comparison, Los Angeles is 74 percent recovered and Washington, D.C. 76 percent recovered. Nationwide, public transit across all modes has recovered to 79 percent, according to the American Public Transportation Association

The WGN9 article details the drivers of the CTA’s sluggish recovery, which include service cuts, reliability issues, and staffing shortages. The cuts in service were intended to bring the schedule in line with demand, but between those cuts and not enough bus and rail operators to serve the runs, riders are suffering “a loss of confidence in the CTA to deliver on the most basic promises: trains and buses arriving on schedule,” report Mike Lowe and Austin Kleber.

Along with a projected 2026 budget gap of $730 million between CTA, Pace, and Metra now that federal COVID relief has come to an end, additional service cuts and employee layoffs lie ahead if additional revenue streams are not secured.

Tuesday, May 7, 2024 in WGN9

portrait of professional woman

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban Planner

Cover CM Credits, Earn Certificates, Push Your Career Forward

Logo for Planetizen Federal Action Tracker with black and white image of U.S. Capitol with water ripple overlay.

Planetizen Federal Action Tracker

A weekly monitor of how Trump’s orders and actions are impacting planners and planning in America.

July 2, 2025 - Diana Ionescu

Aerial view of town of Wailuku in Maui, Hawaii with mountains in background against cloudy sunset sky.

Maui's Vacation Rental Debate Turns Ugly

Verbal attacks, misinformation campaigns and fistfights plague a high-stakes debate to convert thousands of vacation rentals into long-term housing.

July 1, 2025 - Honolulu Civil Beat

Person wearing mask walking through temporary outdoor dining setup lined with bistro lights at dusk in New York City.

Restaurant Patios Were a Pandemic Win — Why Were They so Hard to Keep?

Social distancing requirements and changes in travel patterns prompted cities to pilot new uses for street and sidewalk space. Then it got complicated.

June 19, 2025 - Diana Ionescu

Aerial view of new neifhborhood under construction with enpty lots in foreground.

In California Battle of Housing vs. Environment, Housing Just Won

A new state law significantly limits the power of CEQA, an environmental review law that served as a powerful tool for blocking new development.

July 2 - CALmatters

Low-rise Pearl Sreet mall in Boulfer, Colorado.

Boulder Eliminates Parking Minimums Citywide

Officials estimate the cost of building a single underground parking space at up to $100,000.

July 2 - Boulder Reporting Lab

Two-story buildings with porches in walkable Florida neighborhood.

Orange County, Florida Adopts Largest US “Sprawl Repair” Code

The ‘Orange Code’ seeks to rectify decades of sprawl-inducing, car-oriented development.

July 2 - CNU Public Square