Transit Advocates Fear On-Demand Microtransit Undermines Bus Service

A new on-demand transit service is meant to fill gaps in Kansas City regional bus service, but some transit supporters worry the service is drawing funding away from fixed-route buses.

1 minute read

July 14, 2023, 7:00 AM PDT

By Diana Ionescu @aworkoffiction


Blue RideKC bus in Kansas City with trees in background

Kansas City Regional Transit / Ride KC

A push to promote an on-demand transit service in Kansas City is drawing concern from transit advocates who worry that an overreliance on on-demand services will lead to a loss of reliable, fixed-route bus service, reports Noah Zahn for KCUR.

Known as IRIS, the new Kansas City service is meant to fill gaps in existing bus routes. It is the first program of its kind to cover an entire city of this size in the United States, according to Tyler Means, chief mobility officer for the Kansas City Area Transportation Authority (KCATA).

“However, there are some concerns that IRIS could result in less access to public transportation, not more. KCATA announced recently that it’s ending the Gladstone-Antioch Flex route, and all other bus stops in Gladstone will be discontinued beginning September 1.” The city of Gladstone says KCATA almost quadrupled the price of its contract, forcing it to end transit services. “Instead, Gladstone opted for a three-month trial of IRIS at $7,000 per month.”

IRIS only runs from 6am to 6pm, a dramatically shorter schedule than RideKC buses. On the other hand, “Means says the average wait time for an IRIS ride was under six minutes, while current bus lines only make stops in Gladstone every 30-60 minutes.”

Wednesday, July 12, 2023 in KCUR

portrait of professional woman

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban Planner

Get top-rated, practical training

Close-up of "Apartment for rent" sign in red text on black background in front of blurred building

Trump Administration Could Effectively End Housing Voucher Program

Federal officials are eyeing major cuts to the Section 8 program that helps millions of low-income households pay rent.

April 21, 2025 - Housing Wire

Logo for Planetizen Federal Action Tracker with black and white image of U.S. Capitol with water ripple overlay.

Planetizen Federal Action Tracker

A weekly monitor of how Trump’s orders and actions are impacting planners and planning in America.

April 30, 2025 - Diana Ionescu

Ken Jennings stands in front of Snohomish County Community Transit bus.

Ken Jennings Launches Transit Web Series

The Jeopardy champ wants you to ride public transit.

April 20, 2025 - Streetsblog USA

Close-up of white panel at top of school bus with "100% electric" black text.

Driving Equity and Clean Air: California Invests in Greener School Transportation

California has awarded $500 million to fund 1,000 zero-emission school buses and chargers for educational agencies as part of its effort to reduce pollution, improve student health, and accelerate the transition to clean transportation.

6 hours ago - California Air Resources Board

Aerial view of Freeway Park cap park over I-5 interstate freeway in Seattle, Washington at night.

Congress Moves to End Reconnecting Communities and Related Grants

The House Transportation and Infrastructure Committee moved to rescind funding for the Neighborhood Equity and Access program, which funds highway removals, freeway caps, transit projects, pedestrian infrastructure, and more.

7 hours ago - Streetsblog USA

"No Thru Traffic - Open Streets Restaurants" sign in New York City during Covid-19 pandemic.

From Throughway to Public Space: Taking Back the American Street

How the Covid-19 pandemic taught us new ways to reclaim city streets from cars.

April 30 - Next City