MTA's On-Time Performance in April the Best in Five Years
The MTA had good news when it announced it achieved an 82% on-time rate for April 2019, the best rate since October of 2013. On-time rates are one important indicator of the quality of service and it’s been an issue that has been dogging the agency. "Subway performance crashed at the start of 2013, measured at just 58% that January. The MTA credits its Subway Action Plan, launched in summer 2017, with much of the improvements," reports Ryan Deffenbaugh.
A subway plan launched six months ago included the deployment of more vacuum trains that suck up trash from the tracks that had in the past caused fires. According to the agency, much of the improvement in on-time performance has been due to removing this debris more efficiently.