How to Save Charlotte's Dying Bus System

The epidemic of falling ridership has struck no American city as hard as Charlotte, but there's plenty that could be done to recover.

1 minute read

May 15, 2018, 6:00 AM PDT

By Casey Brazeal @northandclark


North Carolina

Sharkshock / Shutterstock

American bus transit is in a bad state, and by the numbers, Charlotte, North Carolina is in the worst shape of any large city in the country. "The current CATS transit network simply isn’t working very well for many of the 75 percent of its riders who use the bus. The average one-way travel time for a CATS passenger who has to transfer between routes is 90 minutes," Shannon Binns argues for the Charlotte Observer.

The city has a plan to redesign and grow its bus network to make it more frequent, walkable, and direct. "A redesigned bus network will not only better serve current riders, but also attract new ones. TransitCenter, a New York-based foundation dedicated to transit reform, identifies growth in the number of people who ride transit often and for multiple purposes as an important indicator of whether transit is serving its function of helping a city meet its “triple bottom line” of economic growth, environmental stability, and social equity," Binns reports.

Friday, May 11, 2018 in The Charlotte Observer

portrait of professional woman

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban Planner

Get top-rated, practical training

Logo for Planetizen Federal Action Tracker with black and white image of U.S. Capitol with water ripple overlay.

Planetizen Federal Action Tracker

A weekly monitor of how Trump’s orders and actions are impacting planners and planning in America.

April 30, 2025 - Diana Ionescu

Close-up on Canadian flag with Canada Parliament building blurred in background.

Canada vs. Kamala: Whose Liberal Housing Platform Comes Out on Top?

As Canada votes for a new Prime Minister, what can America learn from the leading liberal candidate of its neighbor to the north?

April 28, 2025 - Benjamin Schneider

Hot air balloons rise over Downtown Boise with the State Capitol building visible amidst the high rises.

The Five Most-Changed American Cities

A ranking of population change, home values, and jobs highlights the nation’s most dynamic and most stagnant regions.

April 23, 2025 - GoodMigrations

Sleeping in Public

Housing, Supportive Service Providers Brace for Federal Cuts

Organizations that provide housing assistance are tightening their purse strings and making plans for maintaining operations if federal funding dries up.

45 minutes ago - KSL

Conductor walks down platform next to Amtrak train at station in San Jose, California.

Op-Ed: Why an Effective Passenger Rail Network Needs Government Involvement

An outdated rail network that privileges freight won’t be fixed by privatizing Amtrak.

1 hour ago - Streetsblog USA

Aerial view of flooding during Hurricane Helene in North Carolina.

‘Quality Work, Fast’: NC Gears up for Homebuilding After Helene, Trying to Avoid Past Pitfalls

The state will field bids to demolish, repair and rebuild homes in the mountains. After struggles in eastern NC, officials aim to chart a different course.

2 hours ago - NC Newsline

Urban Design for Planners 1: Software Tools

This six-course series explores essential urban design concepts using open source software and equips planners with the tools they need to participate fully in the urban design process.

Planning for Universal Design

Learn the tools for implementing Universal Design in planning regulations.