Austin's Capital Metro Makes Like Uber and Lets Users Hail Their Ride

Public transit is evolving to keep up with the conveniences offered by transportation network companies like Uber and Lyft. The question is whether it will work for the long haul.

1 minute read

June 1, 2017, 7:00 AM PDT

By James Brasuell @CasualBrasuell


Austin Traffic

Philip Arno Photography / Shutterstock

"A bus that picks you up at your front door and delivers you to where you need to go. Nope, it’s not the newest for-profit ride-hailing app but rather it’s Capital Metro’s way of providing door-to-door service in the public transportation realm," writes Amanda Dugan.

"Capital Metro launches its new on-demand Pickup app on June 6. The free pilot program, which replaces the MetroFlex Upper Eastside pilot route, will operate in east and northeast Austin," adds Dugan.

The article includes more details on how the app and the service work. Capital Metro spokesperson Dan Dawson is quoted in the article saying the pilot program is proof that Capital Metro is "not your grandfather's bus system anymore." Austin will find out if that's true when the service launches on June 6.

Austin residents famously resisted transportation network companies by approving legislation that forced companied like Uber and Lyft out of the city—that is until state lawmakers produced a statewide bill that supersedes local control on the matter. The pilot project by Capital Metro is not unprecedented. Livermore Amador Valley Transit Authority created a similar program in a suburban area of the East San Francisco bay Area in August 2016, for instance.

Tuesday, May 23, 2017 in KXAN

Young Professional

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban and Environmental Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban and Environmental Planner

Get top-rated, practical training for planners

"Planetizen federal action tracker" logo superimposed over black and white image of US Capitol dome.

Planetizen Federal Action Tracker

A weekly monitor of how Trump’s orders and actions are impacting planners and planning in America.

September 16, 2026 - Zachary Whalen

Overlapping highways

The state-sanctioned urbicide of Austin

People don’t kill cities. Freeways do.

September 8, 2026 - Benjamin Schneider

The Hoover Dam blocking the Colorado River. The river's water level is noticeably low. The cliffs surrounding the blue water are brown and jagged.

US to reduce Colorado River water deliveries to Mexico

A new Colorado Treaty amendment reduces Mexico’s Colorado River water allocation by 250,000 acre feet.

September 11, 2026 - The Arizona Republic

A coal power plant in Iowa billows smoke into the air.

Nation's most wind-powered state turns to coal as data centers increase energy demand

For the first time in decades, Iowa has increased its generation of coal power.

7 hours ago - Inside Climate News

A sign on a fence describing the rain garden behind it.

NYC cools commuters with city's first rain garden above a bus stop

New York City officials say the plants in the rain garden can absorb 16 gallons of rainwater during heavy storms.

September 17 - Gothamist

A map showing Brightline West's intended route from  Las Vegas to Rancho Cucamonga, California.

Brightline West’s future may rely on $6 billion federal loan

The company has until Nov. 2 to make a $400 million equity investment into its proposed high-speed rail line.

September 17 - Smart Cities Dive

FREE Course: Walkable City 1: Why Walkability?

After describing his path towards focusing on walkability as the essence of good planning, Jeff Speck marches through his five principal reasons for making more walkable places.

Reinventing Malls: Planning Alchemy—Turning Gray Fields Into Gold

The course focuses on the opportunities and imperatives that shape reinvention of mall sites.