Should Online Shopping Change How We Use Ground-Level Space?

Urbanist Jane Jacobs' support for mixed use development has long been seen as the best urban design strategy, but this vision assumed that the retail space under housing could be rented. What if that is no longer the case?

2 minute read

February 19, 2017, 7:00 AM PST

By Keli_NHI


Empty Retail

Brandon Bourdages / Shutterstock

Should ground-floor use go from retail to housing?

In San Francisco, the closing of once-popular San Francisco restaurants and the decline of longtime Union Square pillar Macy’s raise a question: Have the fundamentals of urban retail changed?

If the answer is yes, San Francisco could move to reduce retail requirements in new housing developments while adding badly needed housing, which would represent a dramatic change in “best practices” for urban neighborhoods.

Jane Jacobs’s support for mixed-use development with “eyes on the street” has long been seen as the best urban design strategy, but this vision assumed that the retail under housing could be rented. What if it cannot? Or, what if the only market for these retail spaces are for offices closed on evenings and weekends? Such uses do not offer the ongoing street activity that created Jacobs’s famed street “ballet.”

As San Francisco and other large cities combat their housing shortages, the requirement that ground-floor space under housing be for retail should to be open to debate. We may conclude that the city should not be giving up housing units for retail spaces that are not wanted or needed.

National Trend

An intriguing article out of New York City found that despite the economic upturn, vacancy rates are up in every Manhattan retail corridor. Some argue that unlike past downturns, this one is not cyclical. Brokers believe that “brick-and-mortar retailers will shrink dramatically during the next few years, so supply of retail space will outweigh demand for it.”

I recall that over a decade ago, Berkeley Daily Planet Editor Becky O’Malley questioned whether Berkeley had too much retail in light of people’s shifting purchasing activity to the internet. Urban America’s buying habits have shifted even more dramatically since that time, raising questions as to whether it’s time to rethink the popular model of mixed-use development.

Like nearly everyone else, I prefer the look of mixed-use streets. I bemoan the Tenderloin’s unusual lack of mixed-use housing, despite challenges finding quality tenants for existing spaces. Jacobs was correct: mixed-use streets are more interesting, and have more energy and foot traffic.

So before we give up on mixed use, let’s consider how San Francisco and other cities can maintain successful retail in an online world...

Friday, February 17, 2017 in Shelterforce/Rooflines

portrait of professional woman

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban Planner

Get top-rated, practical training

Close-up of "Apartment for rent" sign in red text on black background in front of blurred building

Trump Administration Could Effectively End Housing Voucher Program

Federal officials are eyeing major cuts to the Section 8 program that helps millions of low-income households pay rent.

April 21, 2025 - Housing Wire

Logo for Planetizen Federal Action Tracker with black and white image of U.S. Capitol with water ripple overlay.

Planetizen Federal Action Tracker

A weekly monitor of how Trump’s orders and actions are impacting planners and planning in America.

April 30, 2025 - Diana Ionescu

Close-up on Canadian flag with Canada Parliament building blurred in background.

Canada vs. Kamala: Whose Liberal Housing Platform Comes Out on Top?

As Canada votes for a new Prime Minister, what can America learn from the leading liberal candidate of its neighbor to the north?

April 28, 2025 - Benjamin Schneider

Bluebird sitting on branch of green bush.

Wildlife Rebounds After the Eaton Fire

Following the devastation of the Eaton Fire, the return of wildlife and the regrowth of native plants are offering powerful signs of resilience and renewal.

30 minutes ago - AP News

1984 Olympics

LA to Replace Inglewood Light Rail Project With Bus Shuttles

LA Metro says the change is in response to community engagement and that the new design will be ready before the 2028 Olympic Games.

1 hour ago - Newsweek

Close-up on woman in white and blue striped knee-length dress standing next to mint green cruiser bike resting against low wrought iron fence in front of green lawn.

Paris Voters Approve More Car-Free Streets

Paris Mayor Anne Hidalgo says the city will develop a plan to close 500 streets to car traffic and add new bike and pedestrian infrastructure after a referendum on the proposal passed with 66 percent of the vote.

2 hours ago - domus

Urban Design for Planners 1: Software Tools

This six-course series explores essential urban design concepts using open source software and equips planners with the tools they need to participate fully in the urban design process.

Planning for Universal Design

Learn the tools for implementing Universal Design in planning regulations.