The Downside of Removing Tech Buses from Neighborhoods

A new study has shown that moving tech shuttle stops from neighborhoods to conform to a new "hub plan" would result in a drop in bus ridership, with most former riders resorting to driving their own vehicles to their Silicon Valley workplaces.

2 minute read

November 29, 2016, 9:00 AM PST

By Irvin Dawid


Tech SHuttle

Chris Martin / Flickr

"Changing San Francisco’s corporate shuttle bus system from one with shared stops scattered across the city to one employing a smaller collection of hubs would drive thousands of tech commuters into their cars and choke streets and freeways, a report [PDF] concludes," reports Michael Cabanatuan, transportation reporter for the San Francisco Chronicle.

The current shuttle system has come under fire from residents, who complain the buses clog city streets, and activists, who say the buses enable higher-paid workers to live in the city, resulting in increased housing prices and a rise in evictions.

Under the program, the corporate shuttle buses, which haul about 8,200 workers between San Francisco and jobs at tech and biotech firms on the Peninsula and in Silicon Valley, are allowed to stop at 125 locations and are restricted to larger streets.

According to the key findings of the San Francisco Municipal Transportation Agency report, "Shuttle ridership would drop between 24 to 45 percent, and nearly all those prior shuttle riders would switch to driving, resulting in 1,780 to 3,300 more cars on the road each day." The result would be an increase in vehicle miles traveled, causing a setback for the city's emission reduction and Vision Zero goals.

In another commuter shuttle report released this month, the mid-program evaluation [PDF], the SFMTA found that shuttle ridership has increased 15 percent since the initial pilot began. The Bay Area Council, who represent the region’s business community, was quick to point to both reports, writing it would be a "disaster" to switch to the centralized model.

But the report did not convince shuttle critic Erin McElroy of the Bay Area Anti-Eviction Mapping Project, notes Cabanatuan.

“Our studies have shown that evictions and rents have gone up in areas near tech bus stops,” said McElroy. “It seems as if the city is subsidizing the lives of people who ride the luxury commuter shuttles at the expense of those who don’t.”

Officials would argue that last point, as the new program ensures that the tech buses are charged for using Muni bus stops. Other findings of the midterm evaluation included:

  • A 23 percent reduction in shuttles stopping in Muni zones between the Pilot Program and now (2302 to 1783)
  • A 129% increase in the number of citations issued each month between the Pilot Program and now (72 to 165)

According to a July post by James Brasuell, the decision by SFMTA to reduce shuttle stops in San Francisco resulted in a 16 percent increase in solo car commuting to Facebook.

Also in Planetizen:

Saturday, November 12, 2016 in San Francisco Chronicle

portrait of professional woman

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban Planner

Get top-rated, practical training

Front of White House with stormy sky above.

How the Trump Presidency Could Impact Urban Planning

An analysis of potential changes in federal housing, transportation, and climate policies.

January 19, 2025 - Planetizen

String lights across an alley in Cranford, New Jersey at night.

Midburbs: A New Definition of Suburbs

When the name “suburb” just doesn't quite fit.

January 17, 2025 - Gabe Bailer - PP - AICP - NJ Urbanthinker

Close-up of person on bike wearing backpack riding on city street.

Research Affirms Safety of ‘Idaho Stop’

Allowing cyclists to treat stop signs as yield signs does not negatively impact safety and can help people on bikes more effectively navigate roadways.

January 14, 2025 - Streetsblog California

Electric road digger on street construction site in London, UK.

E-diggers Pave Way for Cleaner, Greener, Quieter London

London power workers are trialing zero-emission electric diggers that remove more than 200 tonnes of CO2 emissions and 75% of noise pollution from their work in the capital. 

January 22 - UK Power Networks

Smoky sky overlooking Los Angeles skyline during 2025 wildfires.

While California Fires Burn On, Residents Take on Rent Gouging

Residents have already seen online listings skyrocketing in price—despite laws against such hikes. With fires still raging, LA and Pasadena tenants are demanding protections against rent raises and eviction.

January 22 - Shelterforce Magazine

The historic San Diego City and County Administration Building in Southern California.

San Diego Housing Assistance, Homelessness Programs Facing Major Cuts

Programs supported by federal and state programs are on the brink of losing funding, putting thousands of homeless and at-risk residents in jeopardy.

January 22 - Governing