The Downside of Removing Tech Buses from Neighborhoods

A new study has shown that moving tech shuttle stops from neighborhoods to conform to a new "hub plan" would result in a drop in bus ridership, with most former riders resorting to driving their own vehicles to their Silicon Valley workplaces.

2 minute read

November 29, 2016, 9:00 AM PST

By Irvin Dawid


Tech SHuttle

Chris Martin / Flickr

"Changing San Francisco’s corporate shuttle bus system from one with shared stops scattered across the city to one employing a smaller collection of hubs would drive thousands of tech commuters into their cars and choke streets and freeways, a report [PDF] concludes," reports Michael Cabanatuan, transportation reporter for the San Francisco Chronicle.

The current shuttle system has come under fire from residents, who complain the buses clog city streets, and activists, who say the buses enable higher-paid workers to live in the city, resulting in increased housing prices and a rise in evictions.

Under the program, the corporate shuttle buses, which haul about 8,200 workers between San Francisco and jobs at tech and biotech firms on the Peninsula and in Silicon Valley, are allowed to stop at 125 locations and are restricted to larger streets.

According to the key findings of the San Francisco Municipal Transportation Agency report, "Shuttle ridership would drop between 24 to 45 percent, and nearly all those prior shuttle riders would switch to driving, resulting in 1,780 to 3,300 more cars on the road each day." The result would be an increase in vehicle miles traveled, causing a setback for the city's emission reduction and Vision Zero goals.

In another commuter shuttle report released this month, the mid-program evaluation [PDF], the SFMTA found that shuttle ridership has increased 15 percent since the initial pilot began. The Bay Area Council, who represent the region’s business community, was quick to point to both reports, writing it would be a "disaster" to switch to the centralized model.

But the report did not convince shuttle critic Erin McElroy of the Bay Area Anti-Eviction Mapping Project, notes Cabanatuan.

“Our studies have shown that evictions and rents have gone up in areas near tech bus stops,” said McElroy. “It seems as if the city is subsidizing the lives of people who ride the luxury commuter shuttles at the expense of those who don’t.”

Officials would argue that last point, as the new program ensures that the tech buses are charged for using Muni bus stops. Other findings of the midterm evaluation included:

  • A 23 percent reduction in shuttles stopping in Muni zones between the Pilot Program and now (2302 to 1783)
  • A 129% increase in the number of citations issued each month between the Pilot Program and now (72 to 165)

According to a July post by James Brasuell, the decision by SFMTA to reduce shuttle stops in San Francisco resulted in a 16 percent increase in solo car commuting to Facebook.

Also in Planetizen:

Saturday, November 12, 2016 in San Francisco Chronicle

Young Professional

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban and Environmental Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban and Environmental Planner

Get top-rated, practical training for planners

"Planetizen federal action tracker" logo superimposed over black and white image of US Capitol dome.

Planetizen Federal Action Tracker

A weekly monitor of how Trump’s orders and actions are impacting planners and planning in America.

September 30, 2026 - Zachary Whalen

An Airo train driving towards the camera on a track. There is a forest behind it.

Northwest rail fans eager for Sept. 30 debut of Amtrak’s Airo fleet

Get ready for that new train smell and more seats. But they won’t go faster or run more frequently on the Cascades route in Washington and Oregon.

September 22, 2026 - Washington State Standard

A rendering of the planned bridge over a large river. The bridge has two main support beams that form diamond shaped arches over the bridge.

Alabama scores up to $2.5 billion federal loan for largest infrastructure project in state’s history

The Mobile River Bridge and Bayway Project aims to ease congestion at Alabama’s worst bottleneck.

September 20, 2026 - NBC 15

A birds-eye view of the construction of an apartment.

Novel study finds extreme state-by-state disparity in housing construction timelines

The first comprehensive working paper on U.S. construction timelines also found that the permitting process for multi-family projects has slowed nationwide.

October 1 - Vox

A crowd of people play in the sand at a California beach at sunset.

California may destroy its beaches trying to save homes from El Niño

Boulders and seawalls can protect homes from waves, but ultimately destroy sandy beaches.

October 1 - Los Angeles Times

Construction for California's high-speed rail line. A concrete bridge stretches over a dirt field.

California high-speed rail accomplishes only one legislative goal in 2026

The majority of the agency's failed pitches were never developed into written proposals.

October 1 - Cal Matters

FREE Course: Walkable City 1: Why Walkability?

After describing his path towards focusing on walkability as the essence of good planning, Jeff Speck marches through his five principal reasons for making more walkable places.

Reinventing Malls: Planning Alchemy—Turning Gray Fields Into Gold

The course focuses on the opportunities and imperatives that shape reinvention of mall sites.

Senior Planner

City of Thousand Oaks

Community Development Director

City of Wisconsin Rapids

Professor of Urban Planning

Harvard University Graduate School of Design