In Transit, Is Better Station Architecture Worth the Cost?

Do transit stations with sleeker designs boost ridership? Evidence suggests that the answer may be yes. But does that mean that we should spend limited transit funds on better architecture?

1 minute read

February 3, 2014, 11:00 AM PST

By Anna Bergren Miller @abergrenmiller


A recent study out of the University of Naples compared ridership on two similar lines, only one of which had colorful, recently-redesigned stations. The researchers found that riders were willing to put up with more, including higher costs and longer wait times, at the nicer stations.

But, Eric Jaffe points out, station architecture shouldn’t be privileged over all other improvements. “In a world with infinite resources, no doubt all riders would want transit stations to be unparalleled destinations,” he writes. “In this actual world, at this particular time, let’s not forget that even the nicest hallway is just another way to get from here to there.”

Friday, January 31, 2014 in Atlantic Cities

Young Professional

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban and Environmental Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban and Environmental Planner

Get top-rated, practical training for planners

"Planetizen federal action tracker" logo superimposed over black and white image of US Capitol dome.

Planetizen Federal Action Tracker

A weekly monitor of how Trump’s orders and actions are impacting planners and planning in America.

September 16, 2026 - Zachary Whalen

Passengers board an Amtrak train under a cloudy sky.

Amtrak, CN end decades-long dispute with eight-year agreement

The new operating agreement establishes an updated framework for the companies to work together, including processes to resolve disputes.

September 18, 2026 - Mass Transit

The Gross Reservoir, a large body of water surrounded by trees and mountains.

Judges permit Denver to divert 77,000 acre feet from the Colorado River for reservoir expansion

Overuse and climate change have caused the Colorado River’s water levels to plummet.

September 18, 2026 - Inside Climate News

An Airo train driving towards the camera on a track. There is a forest behind it.

Northwest rail fans eager for Sept. 30 debut of Amtrak’s Airo fleet

Get ready for that new train smell and more seats. But they won’t go faster or run more frequently on the Cascades route in Washington and Oregon.

45 minutes ago - Washington State Standard

A painted bus lane in NYC.

NYC DOT wants faster, more permanent street upgrades

The city is examining ways to build more concrete infrastructure without getting entangled in 'decades-long' projects.

September 21 - NYC Streetsblog

A woman looks at a utility bill.

'Something we’ve never seen before:' rising utility rates could strain city finances nationwide

Data centers, climate change and other factors have caused utility rates in the United States to increase by 38% since 2020.

September 21 - Smart Cities Dive