New York City's First Outlet Mall Still a 'Ghost Town'

Perched on the northeastern tip of Staten Island next to the ferry terminal, Empire Outlets has only filled 26 of its 75 storefronts since a grand opening in May.

1 minute read

September 2, 2019, 7:00 AM PDT

By Philip Rojc @PhilipRojc


cpaulfell

Shutterstock / Shutterstock

Empire Outlets has been in the works for seven years and costed $350 million, Clifford Michel reports. Staten Island officials touted the project as part of a "North shore renaissance." But despite opening in May, parts of New York City's first outlet mall remain "like a ghost town," according to one Canadian visitor. 

"Empire was initially supposed to be anchored by Lighthouse Point — a $200 million mixed-use development — and a giant Ferris wheel, but that nearly $1 billion project fell apart in 2018 due to cost overruns," Michel writes. 

The project's backers remain optimistic. Staten Island business owners say few residents or tourists paid the neighborhood much attention before Empire Outlets. The 340,000-square-foot mall was built to change that, featuring expansive views of Manhattan, Brooklyn, and New Jersey.

According to a spokesperson for Empire Outlets, most of the shops are under lease. The timeline for their opening remains unclear. In the meantime, elected officials want to give the mall time, trusting the investment will pay off over the longer haul.

Tuesday, August 27, 2019 in The City

portrait of professional woman

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban Planner

Get top-rated, practical training

Close-up of "Apartment for rent" sign in red text on black background in front of blurred building

Trump Administration Could Effectively End Housing Voucher Program

Federal officials are eyeing major cuts to the Section 8 program that helps millions of low-income households pay rent.

April 21, 2025 - Housing Wire

Logo for Planetizen Federal Action Tracker with black and white image of U.S. Capitol with water ripple overlay.

Planetizen Federal Action Tracker

A weekly monitor of how Trump’s orders and actions are impacting planners and planning in America.

April 30, 2025 - Diana Ionescu

Close-up on Canadian flag with Canada Parliament building blurred in background.

Canada vs. Kamala: Whose Liberal Housing Platform Comes Out on Top?

As Canada votes for a new Prime Minister, what can America learn from the leading liberal candidate of its neighbor to the north?

April 28, 2025 - Benjamin Schneider

Washington

Washington State’s Parking Reform Law Could Unlock ‘Countless’ Acres for New Housing

A law that limits how much parking cities can require for residential amd commercial developments could lead to a construction boom.

May 1 - Streetsblog USA

Bluebird sitting on branch of green bush.

Wildlife Rebounds After the Eaton Fire

Following the devastation of the Eaton Fire, the return of wildlife and the regrowth of native plants are offering powerful signs of resilience and renewal.

May 1 - AP News

1984 Olympics

LA to Replace Inglewood Light Rail Project With Bus Shuttles

LA Metro says the change is in response to community engagement and that the new design will be ready before the 2028 Olympic Games.

May 1 - Newsweek

Urban Design for Planners 1: Software Tools

This six-course series explores essential urban design concepts using open source software and equips planners with the tools they need to participate fully in the urban design process.

Planning for Universal Design

Learn the tools for implementing Universal Design in planning regulations.