How the Pandemic Is Reshaping Ideas of the 'Smart City'

Accelerated investment in smart city technologies presents increased opportunity for connection and data-driven decision making, so long as cities can avoid the common pitfalls of implementation.

1 minute read

August 5, 2020, 9:00 AM PDT

By Lee Flannery @leecflannery


Digital City

Nikko Gajowniczek / Behance

In the opinion and experience of planning professionals and city authorities, the coronavirus pandemic is shifting cities' priorities toward digitalization and the adoption of smart city technologies. As Lara Williams puts it: "The pandemic has highlighted the need for accelerated digital city planning and greater communication with citizens for such population levels to be sustainable."

Cities like London and Vancouver are accelerating and repurposing in-progress projects to enable the collection of data that can inform data-driven decisions in response to the coronavirus crisis. According to Williams, cities are also investing in technologies to connect remote workers. In Vancouver, for example, with the implementation of LED street lighting systems and a shift to remote work infrastructure, the city predicts significant post-pandemic savings in the midst of an economic downturn. 

Understanding the role of digitization in cities large and small is an increasingly ubiquitous priority for city authorities and infrastructure owners. Williams says, however, that cities should take test runs before implementing massive changes and that, "small pilots leading to scalable solutions with an organic approach are preferable to sweeping policy changes."

Another consideration for city authorities considering the implementation of new technologies: prioritize data privacy and digital citizenship as part of the process, making sure every member of the community has equal access to prerequisites for using the technology, including knowledge of how the systems function.

Tuesday, July 28, 2020 in Citymetric

portrait of professional woman

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban Planner

Cover CM Credits, Earn Certificates, Push Your Career Forward

Logo for Planetizen Federal Action Tracker with black and white image of U.S. Capitol with water ripple overlay.

Planetizen Federal Action Tracker

A weekly monitor of how Trump’s orders and actions are impacting planners and planning in America.

June 4, 2025 - Diana Ionescu

Metrorail train pulling into newly opened subterranean station in Washington, D.C. with crowd on platform taking photos.

Congressman Proposes Bill to Rename DC Metro “Trump Train”

The Make Autorail Great Again Act would withhold federal funding to the system until the Washington Metropolitan Area Transit Authority (WMATA), rebrands as the Washington Metropolitan Authority for Greater Access (WMAGA).

June 2, 2025 - The Hill

White and yellow DART light rail train in Dallas, Texas with brick building in background.

DARTSpace Platform Streamlines Dallas TOD Application Process

The Dallas transit agency hopes a shorter permitting timeline will boost transit-oriented development around rail stations.

May 28, 2025 - Mass Transit

Group of five people sitting on blanket in park on sunny day having picnic.

Parks: Essential Community Infrastructure — and a Smart Investment

Even during times of budget constraint, continued investment in parks is critical, as they provide proven benefits to public health, safety, climate resilience, and community well-being — particularly for under-resourced communities.

7 hours ago - National Recreation and Park Association Open Space Blog

Close-up on older woman holding contented looking cat on her lap.

Porches, Pets, and the People We Grow Old With

Neighborhood connections and animal companions matter to aging with dignity, and how we build can support them. Here’s a human-scale proposal for aging in place.

June 10 - Shelterforce Magazine

Concrete staircase next to elevator in bright building with large windows.

Single-Stair Design Contest Envisions Human-Scale Buildings

Single-stair building construction is having a resurgence in the United States, where, for the last several decades, zoning codes have required more than one staircase in multi-story housing developments.

June 10 - Congress For New Urbanism

Urban Design for Planners 1: Software Tools

This six-course series explores essential urban design concepts using open source software and equips planners with the tools they need to participate fully in the urban design process.

Planning for Universal Design

Learn the tools for implementing Universal Design in planning regulations.