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How Rider-Friendly Fare Policies Can Improve Transit

So many aspects of a transit system's fare system can make or break the rider experience and even the long-term viability of the system. A new report helps transit planners and service designers make sense of all the options.
October 27, 2019, 7am PDT | James Brasuell | @CasualBrasuell
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Fare policy has huge implications for transit riders, according to the impetus behind a new report by TransitCenter. "When transit agencies grapple with changes to fare prices, payment systems, and collection methods, they make decisions that affect affordability, convenience, and even travel time."

The new report, titled "A Fare Framework" [pdf] examines case studies of rider-friendly principles at the San Francisco MTA, TriMet in Portland, and King County Metro in Seattle.

"The paper also outlines recommendations related to broader trends within fare policy, like decriminalizing fare evasion and the adoption of mobile payment methods," according to the article that explains and promotes the report.

The article also comes with the explainer video on fare policy that can be viewed above.

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Published on Thursday, October 10, 2019 in TransitCenter
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