Bus-Hailing Experiment Soon to Go Live

A small city in Canada is starting a pilot project that lets riders request bus service through an app.

1 minute read

September 16, 2018, 9:00 AM PDT

By Camille Fink


Belleville Transit bus

Milos Dobrijevic / Pantonium

A pilot project launching on September 17 in Belleville, Ontario, will allow riders to use an app to hail buses. The city is partnering with Pantonium, the app developer, to provide bus service where riders specify pickup and drop-off points. Buses will no longer travel along fixed routes. Instead, the software will adjust buses routes based on rider requests. 

James McLeod writes that the Belleville experiment reflects the new role of technology in rethinking how transportation systems are designed and operated:

The unifying trend in transportation innovation is moving away from one-size-fits-all solutions — for example, everybody owning their own car — and shifting toward using technology so that each trip uses the most efficient vehicle to minimize congestion and emissions.

Belleville Transit serves a relatively small population of about 50,000. However, city officials believe this type of flexible service is ideal for transit agencies in smaller communities as a way to provide more efficient services with existing resources.

Monday, September 10, 2018 in Financial Post

courses user

As someone new to the planning field, Planetizen has been the perfect host guiding me into planning and our complex modern challenges. Corey D, Transportation Planner

As someone new to the planning field, Planetizen has been the perfect host guiding me into planning and our complex modern challenges.

Corey D, Transportation Planner

Ready to give your planning career a boost?

Broken, uneven sidewalk being damaged by large tree roots in Los Angeles, California.

The City of Broken Sidewalks

Can Los Angeles fix 4,000 miles of broken sidewalks before the city hosts the 2028 Olympic Games?

December 5, 2024 - Donald Shoup

Large store in mall with yellow and black STORE CLOSING sign on front.

Shifts in Shopping: Transforming Malls Into Parks

Maybe zombie malls still have a second life — one with a little greenery.

December 8, 2024 - Ruscena Wiederholt

Empty street and high-rise buildings in downtown Chicago, Illinois during COvid-19 pandemic.

Major US Cities Still Suffering Downtown Decline

Research shows that the “donut effect” hollowing out central business districts since the pandemic continues to cause economic decline in the 12 largest American cities.

December 3, 2024 - Stanford University News

Heavy traffic on freeway in San Diego, California.

Why Traffic Never Gets Better

Despite abundant research showing that roadway expansions provide limited congestion relief and increase long-term traffic problems, they still occur due to wishful thinking: advocates claim that “this” project is different.

December 12 - Greater Greater Washington

Trolley bus in San Francisco, California.

San Francisco Tops ‘Urban Mobility Readiness’ List

An annual analysis of global cities assesses public transit, technology, and sustainability.

December 12 - Bloomberg CityLab

Cyclist on folding bike riding next to silver car on city street.

Bike-Mounted Sensor Could Improve Safety for Cyclists

A new camera technology can detect when vehicles pass too close to people on bikes.

December 12 - Streetsblog USA

Urban Design for Planners 1: Software Tools

This six-course series explores essential urban design concepts using open source software and equips planners with the tools they need to participate fully in the urban design process.

Planning for Universal Design

Learn the tools for implementing Universal Design in planning regulations.