Bus Drivers Weigh In On New York's Falling Bus Ridership

A majority of bus drivers favor riders paying fares before they get on the bus and better bus lane enforcement.

1 minute read

June 30, 2018, 5:00 AM PDT

By Casey Brazeal @northandclark


New York MTA Bus

Sorbis / Shutterstock

To get the perspectives of the people on the front lines of New York's bus ridership woes Alon Levy and Eric Goldwyn surveyed drivers. When asked about improving service, "The top fix they’d like to see is off-board fare collection," Alon Levy and Eric Goldwyn write for CityLab. This would also allow passengers to board through all doors, which drivers also overwhelmingly favor. They also favor better enforcement of bus lanes.

Levy and Goldwyn surveyed 373 Brooklyn drivers for their article. "Brooklyn is perhaps in greatest need of their contributions. It is the most populous borough, with the greatest number of bus riders, and it lacks the subway coverage of Manhattan," Levy and Goldwyn write.

Levy and Goldwyn argue these drivers are in a good position to understand how to improve service and attract riders. "Reformers sometimes assume that labor is always hostile to efficiency and innovation, because of union opposition to measures that could reduce staffing. In the case of buses, such an assumption is unwarranted and counterproductive," they argue.

Monday, June 18, 2018 in CityLab

Young Professional

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban and Environmental Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban and Environmental Planner

Get top-rated, practical training for planners

"Planetizen federal action tracker" logo superimposed over black and white image of US Capitol dome.

Planetizen Federal Action Tracker

A weekly monitor of how Trump’s orders and actions are impacting planners and planning in America.

October 28, 2026 - Zachary Whalen

A car drives through a puddle, making a large splash. Rain pours down.

California plans to bury El Niño’s downpour

If the state plays its cards right, it may be able to store a billion acre-feet of El Niño’s water in aquifers.

October 28, 2026 - Grist

Lake Powell with much of the water evaporated.

Desperate measures: Advocates weigh draining Lake Powell to fill Colorado River

Draining the reservoir could reduce evaporation losses by a couple hundred thousand acre-feet.

October 30, 2026 - Yale Environment 360

A group of officials stand in a patch of dirt holding golden shovels and white hardhats.

California city breaks ground on transit connector

The project includes three mobility hubs and a pedestrian bridge.

November 2 - Mass Transit

People walking by a brick school in Cambridge.

After public outcry, Massachusetts city releases housing development tracker

Cambridge’s tracker currently shows 250 housing projects in various stages of development.

November 2 - Smart Cities Dive

A rendering of the park, with green grass and a bass sculpture that looks like several tall arches in a row.

40 years after approval, Chicago breaks ground on new park

The park honors Jean Baptiste Point du Sable, the city’s first permanent non-native settler.

November 2 - Block Club Chicago