Airbnb Boosts Outreach to Landlords

What drivers are to rideshare companies, landlords are to Airbnb. In response to complaints, the company is upping outreach to its hosts.

1 minute read

March 18, 2017, 9:00 AM PDT

By Philip Rojc @PhilipRojc


Airbnb

OuiShare / Shutterstock

Landlords and their rentable properties are Airbnb's bread and butter, and the company is increasing its efforts to keep them happy. Marisa Kendall writes, "To some Airbnb hosts, the move is an attempt to fix a broken communication chain between Airbnb's landlords and its management."

"Airbnb CEO Brian Chesky promised to open some company board meetings to landlords, hold quarterly Q&A sessions over Facebook Live, create a 'Host Advisory Council' and send periodic email updates." Chesky also differentiated Airbnb from other technology giants currently experimenting with artificial intelligence. Makes sense, since it would be hard to automate renting out one's home to strangers. 

In addition to serving as hosts, landlords can also make it easier for Airbnb on the political side of things. "Another reason Airbnb may want to keep its landlords happy — they play a key role in the company's efforts to lobby local governments and fight the 'historic power of the hotel industry.'"

Tuesday, March 7, 2017 in The Mercury News

portrait of professional woman

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban Planner

Get top-rated, practical training

Close-up of "Apartment for rent" sign in red text on black background in front of blurred building

Trump Administration Could Effectively End Housing Voucher Program

Federal officials are eyeing major cuts to the Section 8 program that helps millions of low-income households pay rent.

April 21, 2025 - Housing Wire

Logo for Planetizen Federal Action Tracker with black and white image of U.S. Capitol with water ripple overlay.

Planetizen Federal Action Tracker

A weekly monitor of how Trump’s orders and actions are impacting planners and planning in America.

April 30, 2025 - Diana Ionescu

Close-up on Canadian flag with Canada Parliament building blurred in background.

Canada vs. Kamala: Whose Liberal Housing Platform Comes Out on Top?

As Canada votes for a new Prime Minister, what can America learn from the leading liberal candidate of its neighbor to the north?

April 28, 2025 - Benjamin Schneider

Washington

Washington State’s Parking Reform Law Could Unlock ‘Countless’ Acres for New Housing

A law that limits how much parking cities can require for residential amd commercial developments could lead to a construction boom.

1 hour ago - Streetsblog USA

Bluebird sitting on branch of green bush.

Wildlife Rebounds After the Eaton Fire

Following the devastation of the Eaton Fire, the return of wildlife and the regrowth of native plants are offering powerful signs of resilience and renewal.

2 hours ago - AP News

1984 Olympics

LA to Replace Inglewood Light Rail Project With Bus Shuttles

LA Metro says the change is in response to community engagement and that the new design will be ready before the 2028 Olympic Games.

3 hours ago - Newsweek

Urban Design for Planners 1: Software Tools

This six-course series explores essential urban design concepts using open source software and equips planners with the tools they need to participate fully in the urban design process.

Planning for Universal Design

Learn the tools for implementing Universal Design in planning regulations.