Auditing D.C. Metro's New Bus Prediction Technology

Regular bus riders know how integral an accurate real-time bus arrival system can be to the experience of bus transit. D.C. Metro just made a switch in technology, and Greater Greater Washington evaluated the results (so far).

1 minute read

April 26, 2016, 1:00 PM PDT

By James Brasuell @CasualBrasuell


D.C. Metro Bus

Lissandra Melo / Shutterstock

Tracy Hadden Loh reports on the results of an audit by Greater Greater Washington staff members of the new bus arrival estimation system at work for the Washington Metropolitan Area Transit Authority (WMATA).

WMATA implemented the new bus estimation system, BusETA, earlier this month, replacing the NextBus system it had operated for seven years previously. Hadden Loh sums up the audit thusly: " Overall, the system performed well enough, but buses sometimes came earlier than predicted, and "ghost buses" are still real."

The audit revealed some of the tendencies of the new system, including several instances of buses arriving before the predicted arrival time. As Hadden Loh explains, "this is a major problem, because when you miss a bus by only one or two minutes, you have to wait the entire headway of the bus line for the next one, which is the worst-case delay scenario."

The audit's final verdict, however, is that BusETA's use of the open source OneBusAway project, also used by Atlanta and New York "should promote innovation and help interested parties understand how and why various prediction apps are working." 

Tuesday, April 19, 2016 in Greater Greater Washington

Young Professional

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban and Environmental Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban and Environmental Planner

Get top-rated, practical training for planners

"Planetizen federal action tracker" logo superimposed over black and white image of US Capitol dome.

Planetizen Federal Action Tracker

A weekly monitor of how Trump’s orders and actions are impacting planners and planning in America.

October 28, 2026 - Zachary Whalen

A car drives through a puddle, making a large splash. Rain pours down.

California plans to bury El Niño’s downpour

If the state plays its cards right, it may be able to store a billion acre-feet of El Niño’s water in aquifers.

October 28, 2026 - Grist

A pencil rendering of Foundry Park, which shows skyscrapers and public green spaces.

Chicago breaks ground on $3 billion megadevelopment

The new neighborhood, titled Foundry Park, will one day host 3,700 residences.

October 23, 2026 - Chicago Sun Times

A rendering of a high speed rain station in California, with wide platforms and a sleep train with yellow highlights.

California High-Speed Rail Authority CEO resigns after $600,000 scandal

Under Ian Choudri, the authority used taxpayer dollars to fund first class flights and trips to nightclubs.

15 minutes ago - Cal Matters

 A bridge stretches across the Missouri River at Chamberlain, South Dakota.

Want to study the Missouri River? Soon, you may need unanimous approval from 10 states

Legislation would require 10 governors’ permission to study or build projects moving water outside the basin.

2 hours ago - South Dakota Searchlight

Lake Powell with much of the water evaporated.

Desperate measures: Advocates weigh draining Lake Powell to fill Colorado River

Draining the reservoir could reduce evaporation losses by a couple hundred thousand acre-feet.

3 hours ago - Yale Environment 360