Study Rates Car 'Infotainment Systems' for Levels of Distraction

A study conducted by the AAA Foundation for Traffic Safety assessed the mental demands required of six hands-free, in-vehicle systems dialing phones and changing radio stations.

1 minute read

October 11, 2014, 11:00 AM PDT

By Maayan Dembo @DJ_Mayjahn


The study on car infotainment system distraction was conducted by researchers at the University of Utah who used test vehicles and drivers equipped with heart-rate monitors and equipment to measure reaction times in traffic scenarios.

Of the six in-vehicle systems tested, Toyota's Entune system received the best distraction rating, while Chevrolet's MyLink infotainment system resulted in the highest distraction level. According to the researches, "MyLink imposed mental demands approaching the difficulty of conducting math calculations." The second-best system was Hyundai's Blue Link, followed in increasing distraction ratings by Chrysler's Uconnect, Ford's Sync, and Mercedes's Command.

In general, the study determined that "simple commands that are short in duration were found to be no more demanding on drivers than listening to an audiobook," writes Jon Hilkevitch of the Chicago Tribune. With these results in hand, the AAA Foundation "advised automakers to invest in systems that minimize the opportunity to compose messages, versus listening to messages. The research also led to the conclusion that there is little to be gained by improving the quality of synthetic speech that is used by Siri and similar technologies, because both synthetic voices and the natural voices used in audiobooks both generated a moderate level of distraction."

Tuesday, October 7, 2014 in Chicago Tribune

Young Professional

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban and Environmental Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban and Environmental Planner

Get top-rated, practical training for planners

"Planetizen federal action tracker" logo superimposed over black and white image of US Capitol dome.

Planetizen Federal Action Tracker

A weekly monitor of how Trump’s orders and actions are impacting planners and planning in America.

October 7, 2026 - Zachary Whalen

The mayor of Baltimore speaks into a microphone in front of a rally for more state transportation funding from Maryland.

‘Going backwards:’ Baltimore mayor, students rally against state's transit funding plan

Maryland's proposed six-year plan provides no funding for Baltimore’s BMORE bus program and reduces its road maintenance funding.

October 2, 2026 - Baltimore Sun

A rendering of the waterfront development, which shows a lit-up stage by the waterfront and people walking about.

Detroit to transform waterfront with $2.2 billion investment

Developers will convert about 18 acres of unused parking lot space into civic spaces.

October 2, 2026 - ABC 7

A person crossing the street between two residential buildings in NYC.

Exemption applications for NYC’s pied-à-terre tax see 55% success rate

The city sent nearly 40% of its initial pied-à-terre tax warnings erroneously.

5 seconds ago - The City Reporter

A man and a woman go through NYC's new turnstiles, which are tall, clear double doors.

MTA invests $1.1 billion in ‘nearly-impossible’-to-evade fare gates

The new technology marks the Metropolitan Transit Authority's first turnstile redesign in decades.

1 hour ago - Gothamist

A crane lifts a manufactured house, with is rectangular and does not yet have a roof.

HUD modernizes 50-year-old manufactured housing framework

The Next Generation Manufactured Housing Action Plan establishes new energy-efficiency standards for manufactured homes, and new guidelines for anchoring them.

October 8 - Boston Real Estate Times