Making Community Engagement an Asset, Rather than a Chore

What does it mean to truly involve the public in planning processes? Neeraj Mehta finds "too much placation, manipulation and tokenism in our engagement efforts," and identifies principles for collective problem-solving and shared decision-making.

1 minute read

November 1, 2012, 5:00 AM PDT

By Jonathan Nettler @nettsj


The public is an incredible, and essential, asset in the successful creation, implementation, and utilization of the products of planning and development. However, Mehta finds that too often, planners neglect the value of this asset to the planning process by "wanting people to participate
without giving them the opportunity to make real decisions."

"Much of the challenge, as I see it, is based in reflection of what we
actually believe about the public and about the role and value of
engagement more broadly," says Mehta. "There is a distinct difference between
assessing people's opinions or attitudes and actually sharing planning
and decision-making responsibilities. There's a difference between real
partnerships and simply asking people to rubber-stamp decisions we've
already made...We devalue
investments in time and relationship building, which often leads to us
more easily devalue the contributions and expertise of those we engage."

She offers three fundamental principles that can guide the development of truly meaningdul community engagement strategies:

  • Acknowledge our interdependence and need for increased diversity.
  • Be honest with the complexity.
  • Be comfortable with uncertainty and controversy.

Wednesday, October 31, 2012 in Next American City

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