The Urban Recruitment Center

The military has recently opened a new type of recruitment office known as "The Army Experience Center" in a Philadelphia shopping mall. It's like an arcade, where video games and other interactive technologies provide visitors a glimpse of what it might be like to be in the military. It's a new approach, one that capitalizes on the modern teenager's affection for video games to attract them to the military life. You could call it persuasive, cajoling, or even a thinly-veiled attempt to con kids with flashy games, but, as it provides exactly what its target audience wants, the bottom line is that it's very effective. Why couldn't a city do the same thing?

3 minute read

January 24, 2009, 5:59 PM PST

By Nate Berg


The military has recently opened a new type of recruitment office known as "The Army Experience Center" in a Philadelphia shopping mall. It's like an arcade, where video games and other interactive technologies provide visitors a glimpse of what it might be like to be in the military. It's a new approach, one that capitalizes on the modern teenager's affection for video games to attract them to the military life. You could call it persuasive, cajoling, or even a thinly-veiled attempt to con kids with flashy games, but, as it provides exactly what its target audience wants, the bottom line is that it's very effective. Why couldn't a city do the same thing?

It could be like an urban recruitment center, where people could come in and see what's happening in the city, how to get involved, how to make change, and -- maybe most importantly -- how to get a job.

The Recruitment Arcade

The Army's center is built around technology, using games and software to give a virtual military experience. It's an appropriate approach, as much of the modern-day military is heavily teched-out. Computers are an integral part of much of the military's training and operations. Soldiers even use consumer-grade video games like Halo and Call of Duty to practice shooting and other warfare techniques. The Army even has an official video game to train soldiers for combat.

Like the military, cities are also getting progressively techy. From GIS to computer-aided design to 3D urban design, software is increasingly harnessed by cities and planners to plan, maintain and improve places. Unlike some of the more advanced military tools, most of these technologies are readily available to the general public. Mapping and location-based technologies like Google Maps and Google Earth enable planners and laypeople alike to place themselves in context and in relation to their surroundings. GIS and model building technologies like SketchUp and CAD put the power of spatial design and analysis into the hands of the everyman. Games like SimCity and, more recently, the virtual reality world of Second Life have helped to show that the intricacies of place creation can be a fun and innately creative process.

A recruitment center with these types of games and software stations could be a popular way to engage a general public that might not otherwise think it cares about cities. A fun, interactive place like this could open minds to otherwise underrecognized fields like city planning, urban design, and urban policy.

Imagine walking past the food court in a sterile mall in Anytown, USA and finding a room full of computers, maps, city models, and other people. Not only could more people be exposed to the possibility of working on cities, but planners and other city officials would be able to interact with a public that is not likely to go out of its way to participate in local government in the more traditional (read: boring) way of attending public meetings. Replace a bullet-raining battlefield in Halo with a struggling downtown where players have to decide what to do to bring it back to life. Mixed use? A new Starbucks? A bulldozer? Nobody could really know until they try, and there are numerous available technologies that might be able to make this process actually interesting to video-droned teenagers and laypeople.

By opening up the process in an appealing way, maybe more people, and especially more young people, would be attracted to these fields. At the very least, it would get them thinking about their city the next time they put down the controller and went out into the world.


Nate Berg

Nate Berg is a former contributing editor for Planetizen and a freelance journalist. He has contributed to The New York Times, National Public Radio, Wired, Fast Company, Metropolis, Next American City, Dwell, the Christian Science Monitor, the Guardian, and Domus, among others. Nate studied print journalism and environmental planning at the University of Southern California. He lives in Los Angeles.

portrait of professional woman

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban Planner

Cover CM Credits, Earn Certificates, Push Your Career Forward

Logo for Planetizen Federal Action Tracker with black and white image of U.S. Capitol with water ripple overlay.

Planetizen Federal Action Tracker

A weekly monitor of how Trump’s orders and actions are impacting planners and planning in America.

June 25, 2025 - Diana Ionescu

Person wearing mask walking through temporary outdoor dining setup lined with bistro lights at dusk in New York City.

Restaurant Patios Were a Pandemic Win — Why Were They so Hard to Keep?

Social distancing requirements and changes in travel patterns prompted cities to pilot new uses for street and sidewalk space. Then it got complicated.

June 19, 2025 - Diana Ionescu

Map of Western U.S. indicating public lands that would be for sale under a Senate plan in yellow and green.

Map: Where Senate Republicans Want to Sell Your Public Lands

For public land advocates, the Senate Republicans’ proposal to sell millions of acres of public land in the West is “the biggest fight of their careers.”

June 19, 2025 - Outdoor Life

Aerial view of town of Wailuku in Maui, Hawaii with mountains in background against cloudy sunset sky.

Maui's Vacation Rental Debate Turns Ugly

Verbal attacks, misinformation campaigns and fistfights plague a high-stakes debate to convert thousands of vacation rentals into long-term housing.

July 1 - Honolulu Civil Beat

White and purple sign for Slow Street in San Francisco, California with people crossing crosswalk.

San Francisco Suspends Traffic Calming Amidst Record Deaths

Citing “a challenging fiscal landscape,” the city will cease the program on the heels of 42 traffic deaths, including 24 pedestrians.

July 1 - KQED

Tents inhabited by unhoused people lined up on sidewalk in Los Angeles, California in front of industrial building.

California Homeless Arrests, Citations Spike After Ruling

An investigation reveals that anti-homeless actions increased up to 500% after Grants Pass v. Johnson — even in cities claiming no policy change.

July 1 - Times of San Diego

Urban Design for Planners 1: Software Tools

This six-course series explores essential urban design concepts using open source software and equips planners with the tools they need to participate fully in the urban design process.

Planning for Universal Design

Learn the tools for implementing Universal Design in planning regulations.

Write for Planetizen