Twin Cities Transit Agency Launches Safety Initiatives

The agency is pairing with nonprofit partners to provide on-site services and resources to riders and boosting fare enforcement without police involvement.

1 minute read

December 24, 2023, 9:00 AM PST

By Diana Ionescu @aworkoffiction


White and yellow Metro Transit streetcar in Minneapolis, Minnesota.

A Metro Transit light rail train in Minneapolis, Minnesota. | Davslens Photography / Adobe Stock

Minnesota’s Metro Transit agency is implementing a public safety program aimed at reducing open drug use on transit vehicles, which riders cite as a top reason for feeling unsafe, as well as enforcing fare collection, writes Jared Brey in Governing.

As Brey explains, “Pandemic-era ridership losses reduced social pressure on buses and trains, and led to increased smoking and drug use not just in the Twin Cities but all over the U.S.” To improve safety, Metro Transit launched its Transit Service Intervention Project, which partners with nonprofit service providers to “offer everything from on-the-spot health care from registered nurses to housing assistance to mental health and addiction services.”

A second phase of the plan, the Transit Rider Investment Program, “involves Metro personnel — not police — enforcing payment on transit vehicles by handing out fines and citations to fare-jumpers.”

Sam Rockwell, executive director of Move Minnesota, says the programs could help improve rider perception and increase ridership because, “More than anything else, full trains and buses are what will keep the system feeling safe.”

Thursday, December 14, 2023 in Governing

portrait of professional woman

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban Planner

Cover CM Credits, Earn Certificates, Push Your Career Forward

Logo for Planetizen Federal Action Tracker with black and white image of U.S. Capitol with water ripple overlay.

Planetizen Federal Action Tracker

A weekly monitor of how Trump’s orders and actions are impacting planners and planning in America.

June 11, 2025 - Diana Ionescu

Large crowd on street in San Francisco, California during Oktoberfest festival.

The Simple Legislative Tool Transforming Vacant Downtowns

In California, Michigan and Georgia, an easy win is bringing dollars — and delight — back to city centers.

June 2, 2025 - Robbie Silver

Rendering of Shirley Chisholm Village four-story housing development with person biking in front.

San Francisco's School District Spent $105M To Build Affordable Housing for Teachers — And That's Just the Beginning

SFUSD joins a growing list of school districts using their land holdings to address housing affordability challenges faced by their own employees.

June 8, 2025 - Fast Company

Bird's eye view of half-circle suburban street with large homes.

In More Metros Than You’d Think, Suburbs are Now More Expensive Than the City

If you're moving to the burbs to save on square footage, data shows you should think again.

15 minutes ago - Investopedia

Color-coded map of labor & delivery departments and losses in United States.

The States Losing Rural Delivery Rooms at an Alarming Pace

In some states, as few as 9% of rural hospitals still deliver babies. As a result, rising pre-term births, no adequate pre-term care and "harrowing" close calls are a growing reality.

June 15 - Maine Morning Star

Street scene in Kathmandu, Nepal with yellow minibuses and other traffic.

The Small South Asian Republic Going all in on EVs

Thanks to one simple policy change less than five years ago, 65% of new cars in this Himalayan country are now electric.

June 15 - Fast Company