6 Surprising Ways Communities Can Grow Their Businesses Amidst the Labor Shortage

While the labor shortage has affected businesses across the country, many communities have started taking steps to support area businesses and help them thrive.

3 minute read

January 30, 2022, 8:00 AM PST

By Devin Partida


Outdoor Dining

Larry Zhou / Shutterstock

With public health restrictions severely impacting businesses during the pandemic, a primary focus for city planners and developers is supporting local business growth during the labor shortage. According to Pew Research Center, 25% of Americans say they or a family member lost their jobs due to the COVID-19 outbreaks. 

Many laborers and small businesses had to close their doors because they couldn’t pay their bills. City planners can help enterprises grow, even during a crisis.

Here are six solutions to helping local businesses.

 

1. Promote Local Businesses

Communication outreach provides the power to help businesses spread the word about their services. Planners can help local markets and individual retailers establish a virtual portal for online sales. 

Another way to allow residents to discover open businesses is maintaining a list. Communities can learn about adjusted hours, while companies can also easily add themselves to the list. 

Companies should also have the chance to promote available jobs. The skilled trades industry is finding it challenging to fill positions due to fewer trade workers, so permitting contractors to market themselves will reduce hiring barriers.

 

2. Provide Guidance and Information

Economic development, small businesses, chambers of commerce, and other local organizations can work together to offer technical guidance and information.

Businesses will need help understanding how to take advantage of state and federal stimulus funding. Additionally, they’ll need assistance working with lenders and making cash flow assessments to develop a growth plan.

Milwaukee provides COVID-19 Resources for Businesses, which lists information about steps to receive funding and grants at local, state, and federal levels.

 

3. Offer Financial Assistance

The most challenging aspect for small businesses is the significant reduction of cash flow. City planners can provide or communicate support with microgrant and microloan opportunities. The Wichita, Kansas, community utilizes PROPEL (Providing Resources and Opportunities for Proprietors, Entrepreneurs and Lenders) to fund up to $20,000 in small-business loans. So far, the citywide program outreach has been a huge success for growth and development.

Communities can provide funding with the cash influx they need by leveraging surplus funds and new sources. 

 

4. Policy and Process Adjustments

Developers can support new approaches as businesses adapt to changes. They can create opportunities by being flexible in zoning, carrying out temporary loading zones for pickups, allowing "to-go" alcohol sales, and increasing movement in permitting and inspection processes.

Businesses find innovative ways to maintain operations by embracing and supporting these shifts.

 

5. Find Out About the Business Community’s Needs

A needs assessment is a strategic way of analyzing gaps in the local business community. Results from a needs assessment can ensure program development fills the voids through resources and services.

Planners should figure out exactly who to reach and ask about business owners’ pain points. Understanding the prominent issues is most helpful when calculating the next actionable steps.

Virtual town hall meetings and one-on-one outreach are good ways to determine how to serve their needs. Gathering feedback through surveys can also help planners strategize more efficiently.

 

6. Doing More Than Helping Retailers and Restaurants

Small manufacturers are shifting to making personal health care equipment for hospitals and front-line workers. Planners should consider going beyond retailer and hospitality businesses to support local companies with financial and technical assistance. The best way to help them is to link them with resources specific to their needs.

 

Great Things Happen When Supporting Local Businesses

The entire community benefits when businesses are supported. Uncertainty remains with the coronavirus pandemic, but changes in behaviors and planning will play a critical role in adaptation.

Planners should respond to business needs for them to survive this current disruption. That way, they can lay the foundation for a quicker recovery.

 


Devin Partida

Devin Partida writes about current events, technology, and science. She is also the Editor-in-Chief of ReHack.com.

portrait of professional woman

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban Planner

Get top-rated, practical training

Logo for Planetizen Federal Action Tracker with black and white image of U.S. Capitol with water ripple overlay.

Planetizen Federal Action Tracker

A weekly monitor of how Trump’s orders and actions are impacting planners and planning in America.

April 30, 2025 - Diana Ionescu

Close-up on Canadian flag with Canada Parliament building blurred in background.

Canada vs. Kamala: Whose Liberal Housing Platform Comes Out on Top?

As Canada votes for a new Prime Minister, what can America learn from the leading liberal candidate of its neighbor to the north?

April 28, 2025 - Benjamin Schneider

Hot air balloons rise over Downtown Boise with the State Capitol building visible amidst the high rises.

The Five Most-Changed American Cities

A ranking of population change, home values, and jobs highlights the nation’s most dynamic and most stagnant regions.

April 23, 2025 - GoodMigrations

People biking along beach path with moored ship in San Diego, California.

San Diego Adopts First Mobility Master Plan

The plan provides a comprehensive framework for making San Diego’s transportation network more multimodal, accessible, and sustainable.

6 hours ago - SD News

Sleeping in Public

Housing, Supportive Service Providers Brace for Federal Cuts

Organizations that provide housing assistance are tightening their purse strings and making plans for maintaining operations if federal funding dries up.

7 hours ago - KSL

Conductor walks down platform next to Amtrak train at station in San Jose, California.

Op-Ed: Why an Effective Passenger Rail Network Needs Government Involvement

An outdated rail network that privileges freight won’t be fixed by privatizing Amtrak.

May 2 - Streetsblog USA

Urban Design for Planners 1: Software Tools

This six-course series explores essential urban design concepts using open source software and equips planners with the tools they need to participate fully in the urban design process.

Planning for Universal Design

Learn the tools for implementing Universal Design in planning regulations.

Senior Manager Operations, Urban Planning

New York City School Construction Authority

Building Inspector

Village of Glen Ellyn

Manager of Model Development

Central Transportation Planning Staff/Boston Region MPO

Write for Planetizen