Court Complaint Accuses Redfin's 'Minimum Price Policy' of Redlining Minority Neighborhoods

A bombshell investigation accuses an online real estate company of a contemporary form of redlining.

2 minute read

October 30, 2020, 6:00 AM PDT

By James Brasuell @CasualBrasuell


Redlining

The map of Philadelphia included in the National Fair Housing Alliance's "Redfin Investigation" report. | National Fair Housing Alliance / Redfin Investigation

Gene Johnson reports that a number of fair housing organizations have filed a complaint in a U.S. District Court accusing Redfin of offering fewer services in minority communities. The file accuses the company and its policy of creating a contemporary form of redlining.

"On October 28, 2020, NFHA and the other nine organizations filed a lawsuit in the federal district court in Seattle, WA, alleging that Redfin’s minimum price policy has a substantial adverse impact on sellers and buyers based on race and national origin," according to the National Fair Housing Alliance website. The lawsuit grew from a National Fair Housing Alliance investigation into Redfin's minimum price policy.

Redfin's minimum price policy only allow premium services for homes listed at certain prices, which depend and vary by real estate market. The investigation "found that Redfin offered 'No Service' for homes in non-White areas at a greater rate than for homes in White areas. Also, Redfin offered its 'Best Available Service' at a significantly greater rate in extremely White zip codes compared to extremely non-White zip codes," according to the National Fair Housing Alliance, which also put out a press release to announce the complaint.

A lot more detail and context is available from the Associated Press article, which was picked up the same day by outlets as varied in geography and focus as Al JazeeraChicago Tribune, The Philadelphia Tribune, and ABC News.

Wednesday, October 28, 2020 in National Fair Housing Alliance

portrait of professional woman

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban Planner

Use Code 25for25 at checkout for 25% off an annual plan!

Redlining map of Oakland and Berkeley.

Rethinking Redlining

For decades we have blamed 100-year-old maps for the patterns of spatial racial inequity that persist in American cities today. An esteemed researcher says: we’ve got it all wrong.

May 15, 2025 - Alan Mallach

Interior of Place Versailles mall in Montreal, Canada.

Montreal Mall to Become 6,000 Housing Units

Place Versailles will be transformed into a mixed-use complex over the next 25 years.

May 22, 2025 - CBC

Logo for Planetizen Federal Action Tracker with black and white image of U.S. Capitol with water ripple overlay.

Planetizen Federal Action Tracker

A weekly monitor of how Trump’s orders and actions are impacting planners and planning in America.

May 21, 2025 - Diana Ionescu

Flat modern glass office tower with "County of Santa Clara" sign.

Santa Clara County Dedicates Over $28M to Affordable Housing

The county is funding over 600 new affordable housing units via revenue from a 2016 bond measure.

May 23 - San Francisco Chronicle

Aerial view of dense urban center with lines indicating smart city concept.

Why a Failed ‘Smart City’ Is Still Relevant

A Google-backed proposal to turn an underused section of Toronto waterfront into a tech hub holds relevant lessons about privacy and data.

May 23 - Governing

Pale yellow Sears kit house with red tile roof in Sylva, North Carolina.

When Sears Pioneered Modular Housing

Kit homes sold in catalogs like Sears and Montgomery Ward made homeownership affordable for midcentury Americans.

May 23 - The Daily Yonder