A New—and Hopefully Better—Way to Deal with the Homeless Crisis on the N.Y.C. Subway

More homeless people are using the subway as temporary housing, and the delays and disruptions have increased as well. A new city program will replace fines with outreach to provide better access to social services.

1 minute read

July 2, 2019, 10:00 AM PDT

By Camille Fink


Subway Homeless

elbud / Shutterstock

Winnie Hu reports that a new initiative in New York City called the Subway Diversion Project seeks to connect homeless people on transit with social services rather than giving them civil summonses that come with fines.

As the number of homeless people on the subway has increased, so have delays. "Trains were delayed 659 times last year by homeless people walking on tracks, blocking train doors and engaging in other unruly behavior — a 54 percent increase from the 428 such delays in 2014, according to the Metropolitan Transportation Authority, which runs the subway," writes Hu.

This new approach will involve waiving the summonses if individuals leave with outreach workers who can do assessments and help plug people into a network of social services. But homeless advocates say the program is not offering any new resources and the focus instead should be on providing the housing and services needed to get homeless people off the streets.

City and transit officials say the program is part of a larger effort to help the city’s homeless population. "Mr. [Andy] Byford, the transit chief, said the new program aimed to help vulnerable people while also balancing their needs against the needs of millions of subway riders," notes Hu.

Wednesday, June 26, 2019 in The New York Times

"Planetizen federal action tracker" logo superimposed over black and white image of US Capitol dome.

Planetizen Federal Action Tracker

A weekly monitor of how Trump’s orders and actions are impacting planners and planning in America.

October 28, 2026 - Zachary Whalen

A car drives through a puddle, making a large splash. Rain pours down.

California plans to bury El Niño’s downpour

If the state plays its cards right, it may be able to store a billion acre-feet of El Niño’s water in aquifers.

October 28, 2026 - Grist

Lake Powell with much of the water evaporated.

Desperate measures: Advocates weigh draining Lake Powell to fill Colorado River

Draining the reservoir could reduce evaporation losses by a couple hundred thousand acre-feet.

October 30, 2026 - Yale Environment 360

Mamdani behind a microphone, in front of a snowbank

Mamdani’s pied-à-terre tax survives legal challenge

A panel of judges found that the plaintiffs failed to demonstrate injury as a result of New York City's implementation of the tax.

November 6 - CNN

A road in north eastern Nebraska with power lines on either side, and grassy fields.

Eastern Nebraska is running out of electricity

Data centers and electrification are straining eastern Nebraska’s grid, throttling economic development.

November 6 - Grist

People board a bus in Seattle.

Seattle passes record-breaking transit services expansion

Proposition 1 will double the city’s transit tax to add 95,000 more bus trips and preserve 180,000 bus trips annually.

November 6 - KOMO News

FREE Course: Walkable City 1: Why Walkability?

After describing his path towards focusing on walkability as the essence of good planning, Jeff Speck marches through his five principal reasons for making more walkable places.

Reinventing Malls: Planning Alchemy—Turning Gray Fields Into Gold

The course focuses on the opportunities and imperatives that shape reinvention of mall sites.