Portland Has the Scooter User Survey Data Everyone Wants

"As the city heads into the final month of its pilot project to see how much everyone loves and/or loathes e-scooters, the Portland Bureau of Transportation (PBOT) has released some findings—namely, those gleaned from a survey sent to Portlanders who rode a Bird, Lime, or Skip e-scooter," reports Erik Henriksen.

The results of the survey are overwhelmingly supportive [pdf] of the new mode of transportation, according to Henriksen. A press release from PBOT says the survey results "suggest scooters are a popular new transit option for Portlanders and visitors alike." Still, the survey results sample a relatively small number of respondents: 5,000 respondents out of 75,000 users contacted for the survey.

More details from the study reveal a relative distaste for public transit among scooter riders, even with the benefit of the first-last mile benefit of the scooter rides. Most of survey respondent live in Northwest Portland. A very small number of respondents work or attend school in 'historically underserved neighborhoods.'

Portland isn't the first to reveal the results of a scooter user survey, though it's probably the first city. A study released in July surveyed users in ten cities and also reported the overwhelming popularity of the new mode among users.