How Transit Creates a Two-Tiered Transportation System in America

Transit is not providing what many travelers need, in terms of both location and service. The result is that transit use is a time and financial burden for those who can least afford it.

2 minute read

February 13, 2019, 12:00 PM PST

By Camille Fink


Bus Stop

Frank Hank / Wikimedia Commons

Joseph P. Williams takes a closer look at the challenges of commuting by transit, particularly for low-income riders and those traveling from areas where service is lacking. Transit can be a time-consuming and costly mode for people who have difficulty accessing it or are dependent on unreliable systems.

Williams draws from his own experience when he found himself several years ago unemployed and living without a car in an upscale suburb of Washington, D.C., where buses only ran twice an hour and were often not on schedule. "Besides fighting through the common frustrations every commuter experiences, riders from transit deserts must deal with the aggravation of possibly missing the bus and enduring a long wait for the next one," says Williams. 

He adds that transit systems in cities such as Washington, D.C., and New York are in dire need of maintenance, and ridership has dropped as service quality has decreased. "People who can afford to are voting with their wallets: buying cars, using alternative transportation services like Uber, or moving closer to the city to cut down on their commutes, in the process driving up housing costs and adding to traffic congestion," notes Williams.

But many transit-dependent riders cannot make such shifts, and fare increases and service cuts make transit use even more difficult. "Those twin costs of time and money add up across the income spectrum: White-collar workers like [Carrie] Blough have to run faster and longer just to stay in place, while [Karen] Allen and other hourly-wage employees who want to get ahead have to fight against bigger financial and logistical burdens," writes Williams.

Tuesday, January 29, 2019 in The Nation

portrait of professional woman

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban Planner

Cover CM Credits, Earn Certificates, Push Your Career Forward

Aerial view of town of Wailuku in Maui, Hawaii with mountains in background against cloudy sunset sky.

Maui's Vacation Rental Debate Turns Ugly

Verbal attacks, misinformation campaigns and fistfights plague a high-stakes debate to convert thousands of vacation rentals into long-term housing.

July 1, 2025 - Honolulu Civil Beat

Logo for Planetizen Federal Action Tracker with black and white image of U.S. Capitol with water ripple overlay.

Planetizen Federal Action Tracker

A weekly monitor of how Trump’s orders and actions are impacting planners and planning in America.

July 9, 2025 - Diana Ionescu

Map of Haussmann's redesign of Paris in the 1850s through 1870s under Napoleon III.

In Urban Planning, AI Prompting Could be the New Design Thinking

Creativity has long been key to great urban design. What if we see AI as our new creative partner?

June 30, 2025 - Tom Sanchez

View of dense apartment buildings on Seattle waterfront with high-rise buildings in background.

King County Supportive Housing Program Offers Hope for Unhoused Residents

The county is taking a ‘Housing First’ approach that prioritizes getting people into housing, then offering wraparound supportive services.

July 11 - Real Change

Aerial view of suburban housing near Las Vegas, Nevada.

Researchers Use AI to Get Clearer Picture of US Housing

Analysts are using artificial intelligence to supercharge their research by allowing them to comb through data faster. Though these AI tools can be error prone, they save time and housing researchers are optimistic about the future.

July 11 - Shelterforce Magazine

Green bike share bikes parked in a row on a commercial street with outdoor dining and greenery.

Making Shared Micromobility More Inclusive

Cities and shared mobility system operators can do more to include people with disabilities in planning and operations, per a new report.

July 11 - Cities Today