MTA Riders Using Wheelchairs Face Problems Even on Wheelchair Accessible Buses

It's not enough for buses to be equipped with lifts or unfolding ramps, bus drivers need to know how to operate the ramps and they need to work. Often they don't.

1 minute read

July 6, 2018, 11:00 AM PDT

By Casey Brazeal @northandclark

Wheelchair users in New York say they often have trouble getting onto buses even if the buses are capable of accommodating them. One source of problems is the training. While the MTA says all drivers are trained on using the equipment, many disabled riders share anecdotes about having to explain to a driver how the equipment works. To accommodate wheelchair users, drivers need to avoid what's called "curbing," where buses don't pull close enough to the sidewalk for the ramp to reach the curb, which makes boarding impossible for some people who can't get down from the curb into the street.

Often the bus is the primary option for a wheelchair user. "Much of the MTA’s subway system is inaccessible to those who can’t use stairs, with just about 23 percent of its stations equipped with elevators," Jeanmarie Evelly writes for City Limits. When equipment is broken or drivers have trouble accommodating disabled riders, they slow down the trip not only for the disabled person but for everyone else on board.

Monday, July 2, 2018 in City Limits

Red on white 'Room for Rent, Inquire Inside' sign

In Most U.S. Cities, Archaic Laws Limit Roommate Living

Critics argue laws preventing unrelated adults from living in the same home fail to understand the modern American household.

May 24, 2023 - The Atlantic

Vancouver Chuck Wolfe

Ten Signs of a Resurgent Downtown

In GeekWire, Chuck Wolfe continues his exploration of a holistic and practical approach to post-pandemic urban center recovery, anchored in local context and community-driven initiatives that promote livability, safety, and sustainability.

May 24, 2023 - GeekWire

New York MTA subway station

Off-Peak is the New On-Peak

Public transit systems in major U.S. cities are starting to focus on non-rush hour travelers as pre-pandemic commuting patterns shift and transportation needs change.

May 19, 2023 - Curbed

REndering of two-story white supportive housing building converted from a former hmotel

Orange County Motel Converted to Supportive Housing

The renovated building offers 57 housing units and supportive services to people formerly experiencing homelessness.

40 minutes ago - The Orange County Register

View of Colorado River from top of Hoover Dam with concrete column on left

The New Colorado River Deal: An Explainer

According to one analyst, the agreement approved by the states doesn’t go nearly far enough to protect the river in the long term.

2 hours ago - The Land Desk

View of cars stuck in gridlocked traffic with traffic lights in background

Research Indicates the Large Potential Benefits of Parking Cash-Out Laws

‘Free’ employee increases driving. Parking cash-out laws reward commuters who use climate-friendly modes, which increases fairness and reduces traffic problems.

4 hours ago - An Assessment of the Expected Impacts of City-Level Parking Cash-Out and Commuter Benefits Ordinances

Urban Design for Planners 1: Software Tools

This six-course series explores essential urban design concepts using open source software and equips planners with the tools they need to participate fully in the urban design process.

Planning for Universal Design

Learn the tools for implementing Universal Design in planning regulations.