SPUR has a created a toolbox of resources and ideas for how to figure out what transit users want, because not all transit users are the same.
"The preferences of public transit riders — and potential riders — are often not well understood nor are they addressed methodically," according to an article by Arielle Fleisher and Ratna Amin.
"For many, understanding transit riders as an array of different customers with different needs is an entirely new way of approaching transit planning," according to the article.
To improve that state of affairs, Fleisher and Amin have created a list of six tools that provide better results in research and design. The tools are explained in detail under the six following categories:
- Customer Journey Maps
- Listening Sessions
- Co-Design
- Designing Transit for Women
- Cohesive Design Narratives
- Customized Transit Maps
FULL STORY: Putting the “Me” in Transit: Six Tools to Figure Out What Riders Want
Gov. Cuomo's Plan Would Expand Penn Station Tracks by 40%
A new plan to add significant space for new tracks and platforms at Penn Station would require demolishing a whole city block in Manhattan.
D.C. Fare-Free Transit Program Could Come at the Expense of the K Street Transitway
When presented with a choice between investing in improved service or funding a fare-free program, the D.C. Council is choosing fare-free transit, and potentially overriding the wishes of the mayor.
Superyachts Calling the Shots for How Light Rail Gets Built in Seattle
Determinations made by the Coast Guard to accommodate superyachts will affect the price of light rail and other bridge projects in Seattle and environs.
San Diego to Rescind Multi-Unit ADU Rule
The city wants to close a loophole that allowed developers to build apartment buildings on single-family lots as ADUs.
HUD Announces Plan to Build Housing on Public Lands
The agency will identify federally owned parcels appropriate for housing development and streamline the regulatory process to lease or transfer land to housing authorities and nonprofit developers.
Florida Considers Legalizing ADUs
Current state law allows — but doesn’t require — cities to permit accessory dwelling units in single-family residential neighborhoods.
Detroit Transit Agency Requests $20M Budget Increase
The Detroit Department of Transportation wants to boost ridership by hiring more drivers, buying new buses, and enhancing station infrastructure.
California Bill Aims to Boost TOD
A bill proposed by Sen. Scott Wiener would exempt transit agencies from zoning rules near ‘high-quality’ transit stops and allow denser transit-oriented development.
Report: One-Fifth of Seattle Households Are Car-Free
According to one local writer, the city’s low rate of car ownership should encourage officials to support public transit and reduce parking minimums.
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