SPUR has a created a toolbox of resources and ideas for how to figure out what transit users want, because not all transit users are the same.
"The preferences of public transit riders — and potential riders — are often not well understood nor are they addressed methodically," according to an article by Arielle Fleisher and Ratna Amin.
"For many, understanding transit riders as an array of different customers with different needs is an entirely new way of approaching transit planning," according to the article.
To improve that state of affairs, Fleisher and Amin have created a list of six tools that provide better results in research and design. The tools are explained in detail under the six following categories:
- Customer Journey Maps
- Listening Sessions
- Co-Design
- Designing Transit for Women
- Cohesive Design Narratives
- Customized Transit Maps
FULL STORY: Putting the “Me” in Transit: Six Tools to Figure Out What Riders Want
Depopulation Patterns Get Weird
A recent ranking of “declining” cities heavily features some of the most expensive cities in the country — including New York City and a half-dozen in the San Francisco Bay Area.
California Exodus: Population Drops Below 39 Million
Never mind the 40 million that demographers predicted the Golden State would reach by 2018. The state's population dipped below 39 million to 38.965 million last July, according to Census data released in March, the lowest since 2015.
Chicago to Turn High-Rise Offices into Housing
Four commercial buildings in the Chicago Loop have been approved for redevelopment into housing in a bid to revitalize the city’s downtown post-pandemic.
Google Maps Introduces New Transit, EV Features
It will now be easier to find electric car charging stations and transit options.
Ohio Lawmakers Propose Incentivizing Housing Production
A proposed bill would take a carrot approach to stimulating housing production through a grant program that would reward cities that implement pro-housing policies.
Chicago Awarded $2M Reconnecting Communities Grant
Community advocates say the city’s plan may not do enough to reverse the negative impacts of a major expressway.
City of Costa Mesa
Licking County
Barrett Planning Group LLC
HUD's Office of Policy Development and Research
Mpact Transit + Community
HUD's Office of Policy Development and Research
City of Universal City TX
ULI Northwest Arkansas
Town of Zionsville
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