SPUR has a created a toolbox of resources and ideas for how to figure out what transit users want, because not all transit users are the same.
"The preferences of public transit riders — and potential riders — are often not well understood nor are they addressed methodically," according to an article by Arielle Fleisher and Ratna Amin.
"For many, understanding transit riders as an array of different customers with different needs is an entirely new way of approaching transit planning," according to the article.
To improve that state of affairs, Fleisher and Amin have created a list of six tools that provide better results in research and design. The tools are explained in detail under the six following categories:
- Customer Journey Maps
- Listening Sessions
- Co-Design
- Designing Transit for Women
- Cohesive Design Narratives
- Customized Transit Maps
FULL STORY: Putting the “Me” in Transit: Six Tools to Figure Out What Riders Want
Gov. Cuomo's Plan Would Expand Penn Station Tracks by 40%
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D.C. Fare-Free Transit Program Could Come at the Expense of the K Street Transitway
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Superyachts Calling the Shots for How Light Rail Gets Built in Seattle
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Planetizen Federal Action Tracker
A weekly monitor of how Trump’s orders and actions are impacting planners and planning in America.
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The Five Most-Changed American Cities
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San Diego Adopts First Mobility Master Plan
The plan provides a comprehensive framework for making San Diego’s transportation network more multimodal, accessible, and sustainable.
Housing, Supportive Service Providers Brace for Federal Cuts
Organizations that provide housing assistance are tightening their purse strings and making plans for maintaining operations if federal funding dries up.
Op-Ed: Why an Effective Passenger Rail Network Needs Government Involvement
An outdated rail network that privileges freight won’t be fixed by privatizing Amtrak.
Urban Design for Planners 1: Software Tools
This six-course series explores essential urban design concepts using open source software and equips planners with the tools they need to participate fully in the urban design process.
Planning for Universal Design
Learn the tools for implementing Universal Design in planning regulations.
Village of Glen Ellyn
Central Transportation Planning Staff/Boston Region MPO
Heyer Gruel & Associates PA
Institute for Housing and Urban Development Studies (IHS)
City of Grandview
Harvard GSD Executive Education
Regional Transportation Commission of Southern Nevada
Toledo-Lucas County Plan Commissions