Baltimore's Redesigned Bus System Rolls Out, With Wrinkles to Iron

The reviews were mixed on the first days of service for the highly anticipated BaltimoreLink bus system redesign.

1 minute read

June 27, 2017, 9:00 AM PDT

By James Brasuell @CasualBrasuell


Bus Stop

Elvert Barnes / Flickr

"BaltimoreLink, the Maryland Transit Administration's $135 million redesign of the region's bus system, received mixed reviews on its first weekday commute Monday," report Colin Campbell and Talia Richman.

"Some people balked at the confusing changes, while others welcomed them. Everyone enjoyed the free rides being offered for the system's first two weeks," according to the article. The negative reviews were apparent on social media, is evidenced via the hashtag #BaltimoreLink. The city is offering two weeks of free rides to help mitigate frustrations as transit users familiarize themselves with the changes.

A few days after the initial roll out of BaltimoreLink, Campbell followed up with an article sharing the evaluation of the rollout by acting Maryland Transit Administration Administrator Kevin B. Quinn. According to Quinn, the BaltimoreLink debut went "pretty smoothly."

BaltimoreLink, a redesign of the city's bus system reminiscent of the high frequency network rolled out in Houston in 2015, got a bunch of positive press coverage in May when the Maryland Transit Administration released the new BaltimoreLink map.

Hat tip to Sandy Smith, for sharing all the news with regard to the rollout.

Monday, June 19, 2017 in The Baltimore Sun

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