A History of 'Urban Dashboards' and their Impact on City Governance

Welcome to the age of "Dashboard Governance"—when a good user interface offers the potential for performance advantages to city management.

2 minute read

March 9, 2015, 2:00 PM PDT

By James Brasuell @CasualBrasuell


Shannon Mattern describes the adoption of "Mission Control" style urban dashboards in city governments all over the world. Mattern introduces the idea of the urban dashboard at the beginning of the long article:

"We know what rocket science looks like in the movies: a windowless bunker filled with blinking consoles, swivel chairs, and shirt-sleeved men in headsets nonchalantly relaying updates from “Houston” to outer space. Lately, that vision of Mission Control has taken over City Hall. NASA meets Copacabana, proclaimed the New York Times, hailing Rio de Janeiro’s Operations Center as a 'potentially lucrative experiment that could shape the future of cities around the world.'"

Mattern lists some of the governments that have adopted futuristic control rooms, such as Baltimore, London, Michigan, and the United Kingdom (the Boston Globe reported last year that new(ish) Boston Mayor Martin J. Walsh is also a believer).

As for the implications of such technology, Mattern describes the urban dashboard as a key indicator of an evolving understanding about cities: "They don’t seek merely seek [sic] to display information about a system but to generate insights that human analysts use to change that system — to render it more efficient or sustainable or profitable, depending upon whatever qualities are valued."

Mattern goes on to provide a history of the rise of urban dashboards. Included in the number of the most recent experiments, for example is the work of a "group of Europen cities…collaborating on the development of urbanAPI, which proposes to help planners engage citizens in making decisions about urban development."

The long form article includes a lot more on the history and potential of dashboards and their relevance to the concerns of planning-related fields.

Monday, March 9, 2015 in Places Journal

portrait of professional woman

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban Planner

Cover CM Credits, Earn Certificates, Push Your Career Forward

Logo for Planetizen Federal Action Tracker with black and white image of U.S. Capitol with water ripple overlay.

Planetizen Federal Action Tracker

A weekly monitor of how Trump’s orders and actions are impacting planners and planning in America.

July 2, 2025 - Diana Ionescu

Aerial view of town of Wailuku in Maui, Hawaii with mountains in background against cloudy sunset sky.

Maui's Vacation Rental Debate Turns Ugly

Verbal attacks, misinformation campaigns and fistfights plague a high-stakes debate to convert thousands of vacation rentals into long-term housing.

July 1, 2025 - Honolulu Civil Beat

White and purple sign for Slow Street in San Francisco, California with people crossing crosswalk.

San Francisco Suspends Traffic Calming Amidst Record Deaths

Citing “a challenging fiscal landscape,” the city will cease the program on the heels of 42 traffic deaths, including 24 pedestrians.

July 1, 2025 - KQED

Blue and silver Amtrak train at small station.

Amtrak Rolls Out New Orleans to Alabama “Mardi Gras” Train

The new service will operate morning and evening departures between Mobile and New Orleans.

July 3 - New Orleans City Business

Large spinning swing ride at Chicago's Navy Pier.

The Subversive Car-Free Guide to Trump's Great American Road Trip

Car-free ways to access Chicagoland’s best tourist attractions.

July 3 - Streetsblog Chicago

Aerial view of downtown San Antonio, Texas at night with rotating Tower of the Americas in foreground.

San Antonio and Austin are Fusing Into one Massive Megaregion

The region spanning the two central Texas cities is growing fast, posing challenges for local infrastructure and water supplies.

July 3 - Governing