Pets.com Employee Shuttle Has Been Circling San Francisco Since 2000

Residents say an old Pets.com employee shuttle still drives the streets of San Francisco, seemingly at random. The driver, a mystery to all, emerges from the shuttle occasionally to buy a burrito and a Chronicle. But no one ever sees his face.

1 minute read

April 1, 2014, 11:00 AM PDT

By James Brasuell @CasualBrasuell


Like a ghost of tech-boom past, the Pets.com employee shuttle bus, which once drove Bay Area residents from the suburbs to the company's headquarters in San Francisco, is in constant motion on the streets of San Francisco. Residents all over the city report that the shuttle can disappear for months but is never really gone. They say the shuttle is still emblazoned with the company logo and an oversized caricature of the Pets.com sock puppet—a symbol of the fallen star of the dot-com era of the early 2000s.

Employees of Google and other companies who use shuttle services for transportation from their homes in the city to corporate headquarters located on the Peninsula and the Silicon Valley report that they often sense the Pets.com shuttle before they see it. Area psychiatrists report that cases of insomnia caused by Pets.com-shuttle-induced anxiety have been growing at the same rate as the Bay Area economy.

“Sometime it’s almost like this symbol of past failure—taunting all the hubris and extravagance of the current boom,” reports Rich Guy, an employee of Facebook who rides a company shuttle from his Mission condo to the company’s headquarters in Menlo Park. “Other times I just wonder if the driver is lost or avoiding going home and living with his parents in Concord, or wherever people used to live,” Guy says with a laugh. 

Tuesday, April 1, 2014 in Planetizen April 1st Edition

Lake Powell with much of the water evaporated.

Desperate measures: Advocates weigh draining Lake Powell to fill Colorado River

Draining the reservoir could reduce evaporation losses by a couple hundred thousand acre-feet.

October 30, 2026 - Yale Environment 360

A road in north eastern Nebraska with power lines on either side, and grassy fields.

Eastern Nebraska is running out of electricity

Data centers and electrification are straining eastern Nebraska’s grid, throttling economic development.

November 6, 2026 - Grist

People walking in downtown St. Louis, walking past shops.

Move over, LA: St. Louis gears up for Olympics, invests millions in downtown redevelopment

The Missouri city will host the 2028 Olympic soccer group stage and knockout matches.

November 1, 2026 - Smart Cities Dive

construction near Boston, with machinery digging at large pit.

Mass. votes against statewide minimum lot size for single-family homes

Over 2 million residents voted on Question 7; it was decided by just over 30,000 votes.

November 10 - GBH

A bridge over the Chesapeake Bay in Maryland.

Maryland’s $15 billion bridge project gains key approval

The Maryland Transit Authority said the project will create over 60,000 jobs and add $23 billion to the local economy.

November 10 - WTOP News

A crowd of people cheering for an unseen performer.

‘No clear next steps’ for Chicago's permanent festival grounds

Eleventh Ward Ald. Nicole Lee has suggested Soldier Field as a possible location for the permanent event space.

November 10 - Chicago Sun Times

FREE Course: Walkable City 1: Why Walkability?

After describing his path towards focusing on walkability as the essence of good planning, Jeff Speck marches through his five principal reasons for making more walkable places.

Reinventing Malls: Planning Alchemy—Turning Gray Fields Into Gold

The course focuses on the opportunities and imperatives that shape reinvention of mall sites.