HOT Lanes Slow to Catch on With Users

High-Occupancy Toll lanes have become a popular tool to help reduce congestion and raise revenues. But recent projects in cities throughout the U.S. have failed to meet expectations. Eric Jaffe investigates the reasons why.

1 minute read

June 24, 2013, 11:00 AM PDT

By Jonathan Nettler @nettsj


"The poor revenue performance of express tolls, while perhaps not universal, has certainly formed a disturbing trend," writes Jaffe. "According to news reports, Virginia's new HOT lanes on Washington, D.C.'s Beltway lost $11.3 million in their first six weeks, Houston's I-45 and U.S. 59 express lanes haven't covered their costs, and Atlanta's I-85 tolls fell short of the lowest fiscal forecasts. The most egregious offender may be SR-167 in metro Seattle, whose actual earnings fall consistently and astonishingly below revenue expectations..." 

Austin Gross, who's studying SR-167 for his doctoral dissertation in economics at the University of Washington, has looked into the reasons why Seattle's HOT lanes have failed to meet expectations. "Gross says there are a multitude of reasons SR-167 hasn't met its revenue goals, but broadly speaking his work reduces things down to two main conclusions: poor traffic planning and a lack of driver familiarity with HOT lanes," explains Jaffe. 

Monday, June 24, 2013 in The Atlantic Cities

portrait of professional woman

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban Planner

Use Code 25for25 at checkout for 25% off an annual plan!

Redlining map of Oakland and Berkeley.

Rethinking Redlining

For decades we have blamed 100-year-old maps for the patterns of spatial racial inequity that persist in American cities today. An esteemed researcher says: we’ve got it all wrong.

May 15, 2025 - Alan Mallach

Interior of Place Versailles mall in Montreal, Canada.

Montreal Mall to Become 6,000 Housing Units

Place Versailles will be transformed into a mixed-use complex over the next 25 years.

May 22, 2025 - CBC

Logo for Planetizen Federal Action Tracker with black and white image of U.S. Capitol with water ripple overlay.

Planetizen Federal Action Tracker

A weekly monitor of how Trump’s orders and actions are impacting planners and planning in America.

May 21, 2025 - Diana Ionescu

Flat modern glass office tower with "County of Santa Clara" sign.

Santa Clara County Dedicates Over $28M to Affordable Housing

The county is funding over 600 new affordable housing units via revenue from a 2016 bond measure.

May 23 - San Francisco Chronicle

Aerial view of dense urban center with lines indicating smart city concept.

Why a Failed ‘Smart City’ Is Still Relevant

A Google-backed proposal to turn an underused section of Toronto waterfront into a tech hub holds relevant lessons about privacy and data.

May 23 - Governing

Pale yellow Sears kit house with red tile roof in Sylva, North Carolina.

When Sears Pioneered Modular Housing

Kit homes sold in catalogs like Sears and Montgomery Ward made homeownership affordable for midcentury Americans.

May 23 - The Daily Yonder