Zappos Founder "Trades Shoes for Urban Planning"
"...for all its zaniness, Zappos is still located in a sprawling suburban office park; the nearest bar where employees can collide after work is almost a half-mile away, next to a big highway. When it came time to think about a new home for the company, Hsieh decided the best way to create those interactions is to drop his employees in the middle of a vibrant downtown and let the surroundings facilitate the interaction. "When you're in a city, the bar or the restaurant becomes an extended conference room," he says. Since downtown Vegas didn't really have that yet, Hsieh says, "The idea went from 'let's build a campus' to 'let's build a city.'"