Are Angry Crowds Still Crowdsourcing?

NYC's Deputy Mayor of Operations Stephen Goldsmith reflects on the value of listening to people, and talks about the new crowdsourcing projects the city is rolling out.

1 minute read

February 27, 2011, 1:00 PM PST

By Tim Halbur


Goldsmith writes:

"Right now, New York City government is rolling out many "crowdsourcing" tools that rest on the proposition that an informed (and sometimes even enraged) public can indeed provide wise counsel. With budget shortfalls looming, tough decisions lie ahead. In an ongoing commitment to transparency, the city is aggressively pursuing both in-person and online opportunities for the full and frank exchange of views."

Goldsmith says social media tools like Flickr and Facebook may not be useful for establishing consensus, but can be a great way to crowdsource ideas.

Saturday, February 26, 2011 in Governing

portrait of professional woman

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban Planner

Get top-rated, practical training

Front of White House with stormy sky above.

How the Trump Presidency Could Impact Urban Planning

An analysis of potential changes in federal housing, transportation, and climate policies.

January 19, 2025 - Planetizen

String lights across an alley in Cranford, New Jersey at night.

Midburbs: A New Definition of Suburbs

When the name “suburb” just doesn't quite fit.

January 17, 2025 - Gabe Bailer - PP - AICP - NJ Urbanthinker

Black bollards lining a curved sidewalk next to a cobblestone street.

Why Aren’t There More Bollards in US Cities?

Solid barriers, like the dormant ones in New Orleans, are commonly used to improve road safety in Europe. Why not here?

January 17, 2025 - MinnPost

Electric road digger on street construction site in London, UK.

E-diggers Pave Way for Cleaner, Greener, Quieter London

London power workers are trialing zero-emission electric diggers that remove more than 200 tonnes of CO2 emissions and 75% of noise pollution from their work in the capital. 

January 22 - UK Power Networks

Smoky sky overlooking Los Angeles skyline during 2025 wildfires.

While California Fires Burn On, Residents Take on Rent Gouging

Residents have already seen online listings skyrocketing in price—despite laws against such hikes. With fires still raging, LA and Pasadena tenants are demanding protections against rent raises and eviction.

January 22 - Shelterforce Magazine

The historic San Diego City and County Administration Building in Southern California.

San Diego Housing Assistance, Homelessness Programs Facing Major Cuts

Programs supported by federal and state programs are on the brink of losing funding, putting thousands of homeless and at-risk residents in jeopardy.

January 22 - Governing