The Post-Pandemic Future of Rideshare

With pooled services suspended through the pandemic and research showing most users prefer private rides, will shared rides continue to play a role in urban transportation?

2 minute read

March 24, 2021, 8:00 AM PDT

By Diana Ionescu @aworkoffiction


Coronavirus and Transportation

ALINEROSA / Shutterstock

As ride-hailing companies like Uber and Lyft faced backlash for producing more urban congestion with single-passenger trips, "pooled service seemed to offer a more city-friendly product," and autonomous vehicle producers also designed multi-person pods in preparation for a future of shared-ride transit. But with shared services largely on hold since the start of the pandemic, David Zipper, writing in Bloomberg CityLab, asks whether shared transportation can recover.

Back in February 2018, the nonprofit World Resources Institute unveiled the Shared Mobility Principles for Livable Cities, a set of guidelines that "included a commitment that autonomous vehicles would offer only shared trips within urban areas," according to Zipper. Since then, "a slew of evidence suggests that those who can afford to hail a vehicle would really prefer to have it to themselves," which is "worrisome news for public officials who hoped shared rides could help curb congestion — and for mobility companies who’ve pointed to sharing as a reason their products wouldn’t condemn cities to gridlock." While "sharing trips with strangers is the basic principle behind riding public transportation," sharing rides in private vehicles feels different than larger conveyances like trains or buses. "In a bad situation, you’re more likely to feel trapped in a ride-hail vehicle," making some users more reluctant to use shared rides even outside the public health risks posed by the pandemic. 

Without policies to incentivize shared travel through increased convenience or lower cost, the dream of autonomous shared transit could devolve into a growing number of "individual AV trips grinding urban streets to a halt."

Thursday, March 18, 2021 in Bloomberg CityLab

portrait of professional woman

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban Planner

Cover CM Credits, Earn Certificates, Push Your Career Forward

Logo for Planetizen Federal Action Tracker with black and white image of U.S. Capitol with water ripple overlay.

Planetizen Federal Action Tracker

A weekly monitor of how Trump’s orders and actions are impacting planners and planning in America.

June 11, 2025 - Diana Ionescu

Metrorail train pulling into newly opened subterranean station in Washington, D.C. with crowd on platform taking photos.

Congressman Proposes Bill to Rename DC Metro “Trump Train”

The Make Autorail Great Again Act would withhold federal funding to the system until the Washington Metropolitan Area Transit Authority (WMATA), rebrands as the Washington Metropolitan Authority for Greater Access (WMAGA).

June 2, 2025 - The Hill

Large crowd on street in San Francisco, California during Oktoberfest festival.

The Simple Legislative Tool Transforming Vacant Downtowns

In California, Michigan and Georgia, an easy win is bringing dollars — and delight — back to city centers.

June 2, 2025 - Robbie Silver

Man in teal shirt opening door to white microtransit shuttle with cactus graphics and making inviting gesture toward the camera.

Albuquerque’s Microtransit: A Planner’s Answer to Food Access Gaps

New microtransit vans in Albuquerque aim to close food access gaps by linking low-income areas to grocery stores, cutting travel times by 30 percent and offering planners a scalable model for equity-focused transit.

June 13 - U.S. Department Of Transportation

Group of people at table set ouf with picnic food on street during a neighborhood block party.

This City Will Pay You to Meet Your Neighbors

A North Kansas City grant program offers up to $400 for residents to throw neighborhood block parties.

June 13 - The Kansas City Star

Crowd gathered with protest signs on April 5, 2025 on steps of Minnesota state capitol protesting Trump cuts to social security and other federal programs.

Commentary: Our Silence Will Not Protect Us

Keeping our heads down and our language inoffensive is not the right response to the times we’re in. Solidarity and courage is.

June 13 - Shelterforce Magazine