The Right Mix of Skills is Key to Effective Community Design

According to Arianna McBride, the recipe for good community design must effectively balance community wisdom with expert knowledge. She shares three ways that planners can facilitate the type of participation that leads to great places.

1 minute read

April 24, 2013, 8:00 AM PDT

By Jonathan Nettler @nettsj


Balancing community input with the expert knowledge of designers and planners is the key challenge in developing effective outreach strategies and creating projects of lasting value.

"Too often community projects favor one of these approaches over the other; the design team who drops in for a week with the solution to a town’s traffic woes (i.e. roundabout) or the community workshop that recycles the same, old idea for its downtown’s redevelopment (i.e. more parking)," says McBride. "So, how do we move off of this dynamic towards a more effective model? By recognizing the best of what both sides bring to the equation and designing a process that leverages both strengths."

"At the Orton Family Foundation we use an approach called Heart & Soul Community Planning, which strives to put community wisdom first in projects and uses design and planning professionals to help make the most of this valuable asset." McBride discusses three key tactics that help facilitate this process:

  1. Listen First.
  2. Ask powerful questions.
  3. Create feedback loops.

Tuesday, April 23, 2013 in Citizens' Institute on Rural Design

portrait of professional woman

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban Planner

Use Code 25for25 at checkout for 25% off an annual plan!

Redlining map of Oakland and Berkeley.

Rethinking Redlining

For decades we have blamed 100-year-old maps for the patterns of spatial racial inequity that persist in American cities today. An esteemed researcher says: we’ve got it all wrong.

May 15, 2025 - Alan Mallach

Logo for Planetizen Federal Action Tracker with black and white image of U.S. Capitol with water ripple overlay.

Planetizen Federal Action Tracker

A weekly monitor of how Trump’s orders and actions are impacting planners and planning in America.

May 14, 2025 - Diana Ionescu

Front of Walmart store with sign.

Walmart Announces Nationwide EV Charging Network

The company plans to install electric car chargers at most of its stores by 2030.

May 7, 2025 - Inc.

Regeneration of contaminated industrial land used for waste dumping, West Midlands, UK, 2006 .

EPA Awards $267 Million to Clean Up and Reuse Contaminated Sites

The EPA is investing the funds to clean up and redevelop contaminated sites nationwide, supporting economic growth, community revitalization, and environmental restoration.

5 hours ago - Environmental Protection

Archway made of bikes in Knoxville, Tennessee over Tennessee River.

Knoxville Dedicates $1M to New Greenway

The proposed greenway would run along North Broadway and connect to 125 miles of existing trails.

7 hours ago - WATE

25mph speed limit sign with digital "Your Speed" sign below it.

Philadelphia Launches ‘Speed Slots’ Traffic Calming Pilot

The project focuses on a 1.4-mile stretch of Lincoln Drive where cars frequently drive above the posted speed limit.

May 18 - WHYY