Forget slogans and fancy trains. If transit agencies just focused on getting people where they need to go in a consistent, reliable (and preferably quicker) way, more people would abandon their cars.
"The bus lurches to a stop behind a rush-hour fender bender.
Passengers look up from their laptops and BlackBerrys, pausing from answering email or watching YouTube via wireless Internet access.
Their trip home is delayed.
Luckily, the vehicle has a satellite transit tracking system that shows buses and streetcars on nearby lines moving well. The information is available at passengers' fingertips via on-board touch screens, which provide real-time updates on route delays and connections.
It means riders can hop off and be assured of grabbing another bus and still getting home in time for dinner.
A futuristic glimpse of public transit? No, today in San Francisco.
Called the Connected Bus, it's a lesson in Customer Service 101.
Restaurateurs and retailers have long known how vital it is to provide service that encourages repeat business. But transit operators are behind schedule when it comes to treating riders like customers."
FULL STORY: The genuinely better way
Detroit Transit Agency Requests $20M Budget Increase
The Detroit Department of Transportation wants to boost ridership by hiring more drivers, buying new buses, and enhancing station infrastructure.
California Bill Aims to Boost TOD
A bill proposed by Sen. Scott Wiener would exempt transit agencies from zoning rules near ‘high-quality’ transit stops and allow denser transit-oriented development.
Report: One-Fifth of Seattle Households Are Car-Free
According to one local writer, the city’s low rate of car ownership should encourage officials to support public transit and reduce parking minimums.
Florida Considers Legalizing ADUs
Current state law allows — but doesn’t require — cities to permit accessory dwelling units in single-family residential neighborhoods.
San Diego to Rescind Multi-Unit ADU Rule
The city wants to close a loophole that allowed developers to build apartment buildings on single-family lots as ADUs.
HUD Announces Plan to Build Housing on Public Lands
The agency will identify federally owned parcels appropriate for housing development and streamline the regulatory process to lease or transfer land to housing authorities and nonprofit developers.
Surf’s Upcycling: Hawai‘i’s Latest Green Building Material is Recycled Surf Boards
“Surf Blocks” are fire-resistant, termite-proof, and close the loop on mountains of waste from the state’s beloved sport.
Building Age-Friendly Homes
Designing for the unique needs of elderly people can help them maintain social connections and mental acuity.
Nightlife and the 15-Minute City
Plans for compact, walkable cities often don’t address nighttime concerns like transportation and lighting, which can make neighborhoods more vibrant and safe around the clock.
Urban Design for Planners 1: Software Tools
This six-course series explores essential urban design concepts using open source software and equips planners with the tools they need to participate fully in the urban design process.
Planning for Universal Design
Learn the tools for implementing Universal Design in planning regulations.
Florida Atlantic University
City of Grandview
Harvard GSD Executive Education
UCLA Lewis Center for Regional Policy Studies
City of Piedmont, CA
Great Falls Development Authority, Inc.
NYU Wagner Graduate School of Public Service