San Jose Tests AI Translation Tool to Improve Access to Public Meetings

More than half of the city’s population speaks a language other than English at home, making translation services a key pillar of accessibility.

1 minute read

May 22, 2024, 12:00 PM PDT

By Diana Ionescu @aworkoffiction


Glass dome at front of modern San Jose City Hall building in San Jose, California.

San Jose City Hall in San Jose, California. | Galina Barskaya / Adobe Stock

The city of San Jose is considering expanding the use of an artificial intelligence tool that is making City Council meetings more accessible to non-native English speakers, reports Julia Edinger in GovTech.

“The tool was unveiled and first used at the April 16 council meeting; it provides real-time AI transcription in more than 50 languages.” This provides a valuable service in a city like San Jose, where 57 percent of the population speaks something other than English at home. Now, the city is collecting public feedback about the service as it evaluates other potential uses, primarily other community meetings.

San Jose leads a nationwide coalition of municipal agencies that “ aims to lead responsible adoption of AI governance and use.”

Tuesday, May 21, 2024 in GovTech

portrait of professional woman

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban Planner

Get top-rated, practical training

Logo for Planetizen Federal Action Tracker with black and white image of U.S. Capitol with water ripple overlay.

Planetizen Federal Action Tracker

A weekly monitor of how Trump’s orders and actions are impacting planners and planning in America.

April 30, 2025 - Diana Ionescu

Close-up on Canadian flag with Canada Parliament building blurred in background.

Canada vs. Kamala: Whose Liberal Housing Platform Comes Out on Top?

As Canada votes for a new Prime Minister, what can America learn from the leading liberal candidate of its neighbor to the north?

April 28, 2025 - Benjamin Schneider

Hot air balloons rise over Downtown Boise with the State Capitol building visible amidst the high rises.

The Five Most-Changed American Cities

A ranking of population change, home values, and jobs highlights the nation’s most dynamic and most stagnant regions.

April 23, 2025 - GoodMigrations

People biking along beach path with moored ship in San Diego, California.

San Diego Adopts First Mobility Master Plan

The plan provides a comprehensive framework for making San Diego’s transportation network more multimodal, accessible, and sustainable.

May 2 - SD News

Sleeping in Public

Housing, Supportive Service Providers Brace for Federal Cuts

Organizations that provide housing assistance are tightening their purse strings and making plans for maintaining operations if federal funding dries up.

May 2 - KSL

Conductor walks down platform next to Amtrak train at station in San Jose, California.

Op-Ed: Why an Effective Passenger Rail Network Needs Government Involvement

An outdated rail network that privileges freight won’t be fixed by privatizing Amtrak.

May 2 - Streetsblog USA

Urban Design for Planners 1: Software Tools

This six-course series explores essential urban design concepts using open source software and equips planners with the tools they need to participate fully in the urban design process.

Planning for Universal Design

Learn the tools for implementing Universal Design in planning regulations.

Senior Manager Operations, Urban Planning

New York City School Construction Authority

Building Inspector

Village of Glen Ellyn

Manager of Model Development

Central Transportation Planning Staff/Boston Region MPO