D.C. Bans Cashless Businesses

Critics of card-only transactions say they exclude ‘underbanked’ individuals and limit access to essential services.

1 minute read

October 23, 2023, 5:00 AM PDT

By Diana Ionescu @aworkoffiction


Close-up of cash drawer with various dollar bills and coins.

Christy Thompson / Adobe Stock

Writing in Smart Cities Dive, Paige Gross explains a “newly enforced” Washington, D.C. law that prohibits businesses from eliminating cash transactions. “Under the newly enforced law, it’s illegal for direct-to-consumer businesses — including bars, restaurants, general retailers and food stores — to refuse cash, charge a higher price to cash-paying customers or hang signs that say cash isn’t accepted.”

The law exempts online transactions and some parking garages. Other businesses must accept cash or provide a device on site where customers can convert cash to a prepaid card. Cashless payments, which some business owners consider safer than handling and transporting cash, became more popular in the wake of the pandemic, when social distancing called for touchless transactions.

Supporters of the ban say cashless transactions discriminate against ‘unbanked’ residents, who make up 8 percent of the D.C. population. Cashless businesses “make it exceptionally hard for marginalized groups to carry on with their everyday lives, said Harry Hayman, a senior fellow for the Economy League of Greater Philadelphia’s Food Economy and Policy.”

Thursday, October 19, 2023 in Smart Cities Dive

portrait of professional woman

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban Planner

Cover CM Credits, Earn Certificates, Push Your Career Forward

Logo for Planetizen Federal Action Tracker with black and white image of U.S. Capitol with water ripple overlay.

Planetizen Federal Action Tracker

A weekly monitor of how Trump’s orders and actions are impacting planners and planning in America.

July 9, 2025 - Diana Ionescu

Green vintage Chicago streetcar from the 1940s parked at the Illinois Railroad Museum in 1988.

Chicago’s Ghost Rails

Just beneath the surface of the modern city lie the remnants of its expansive early 20th-century streetcar system.

July 13, 2025 - WTTV

Aerial view of downtown San Antonio, Texas at night with rotating Tower of the Americas in foreground.

San Antonio and Austin are Fusing Into one Massive Megaregion

The region spanning the two central Texas cities is growing fast, posing challenges for local infrastructure and water supplies.

July 3, 2025 - Governing

White park shuttles with large Zion logo on side and red rock cliffs in background in Zion National Park.

Since Zion's Shuttles Went Electric “The Smog is Gone”

Visitors to Zion National Park can enjoy the canyon via the nation’s first fully electric park shuttle system.

July 15 - Reasons to Be Cheerful

Chart of federal transportation funding comparing Biden and Trump administration spending.

Trump Distributing DOT Safety Funds at 1/10 Rate of Biden

Funds for Safe Streets and other transportation safety and equity programs are being held up by administrative reviews and conflicts with the Trump administration’s priorities.

July 15 - Transportation for America

Close-up on yellow and black TAXI sign on top of beige car in central Munich, Germany.

German Cities Subsidize Taxis for Women Amid Wave of Violence

Free or low-cost taxi rides can help women navigate cities more safely, but critics say the programs don't address the root causes of violence against women.

July 15 - Bloomberg