How to Build Thriving Digital Public Spaces

Much of communal life now takes place virtually in digital spaces that feel public but are not. The internet needs to be more like our public parks, libraries, and public squares.

2 minute read

November 3, 2020, 9:00 AM PST

By Clement Lau


New York Public Library

Inspired By Maps / Shutterstock

With public health orders to physically distance and not gather in groups, many of us have turned to digital spaces to communicate, gather, and share. This thoughtful piece by Eli Pariser makes the case that the internet is broken and that we need to remake our digital spaces to be more like the public parks, libraries, and public squares that we cherish.

As strange as it may sound, Pariser explains how lessons from parks can be applied to the creation of virtual public spaces. Pariser draws inspiration from a local park and the poet Walt Whitman, saying "Whitman saw public spaces as critical elements of the new American democracy. They were spaces to celebrate individuality and build collective identity. Public parks, he argued, could help weave a greater, more egalitarian 'we.'"

While Facebook and Twitter may seem public, they are privately owned and are actually more like "walled gardens" where the corporate owner has complete control. Also, these platforms seem to have served to divide rather than connect us or engage us in fruitful discourse, especially during these trying times.

The article goes on to identify three challenges that need to be addressed to build thriving digital public spaces:

  1. Money: Philanthropy is one source; another idea is to tax targeted advertising and use those funds to shore up democratic functions that the big tech platforms have eroded, such as local journalism.
  2. Talent and Research Problem: A diverse and representative generation of builders, including both people inside and outside of technology-related fields, is needed to build something seamless, intuitive, and irresistible that allows millions of people to interact
  3. Public Imagination: Building digital public spaces that mirror the physical public spaces that we love is a big job and requires more than just a technological solution. 

Creativity is needed to tackle a problem of this urgency and consequence. Pariser concludes by reminding us that we have tackled problems of this magnitude before. The public park is only one of many ideas implemented to enact America’s egalitarian values. Another example is public libraries which opened at the turn of the 20th century to help foster literacy nationwide.

Tuesday, October 13, 2020 in Wired

portrait of professional woman

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban Planner

Cover CM Credits, Earn Certificates, Push Your Career Forward

Logo for Planetizen Federal Action Tracker with black and white image of U.S. Capitol with water ripple overlay.

Planetizen Federal Action Tracker

A weekly monitor of how Trump’s orders and actions are impacting planners and planning in America.

June 11, 2025 - Diana Ionescu

Metrorail train pulling into newly opened subterranean station in Washington, D.C. with crowd on platform taking photos.

Congressman Proposes Bill to Rename DC Metro “Trump Train”

The Make Autorail Great Again Act would withhold federal funding to the system until the Washington Metropolitan Area Transit Authority (WMATA), rebrands as the Washington Metropolitan Authority for Greater Access (WMAGA).

June 2, 2025 - The Hill

Large crowd on street in San Francisco, California during Oktoberfest festival.

The Simple Legislative Tool Transforming Vacant Downtowns

In California, Michigan and Georgia, an easy win is bringing dollars — and delight — back to city centers.

June 2, 2025 - Robbie Silver

Man in teal shirt opening door to white microtransit shuttle with cactus graphics and making inviting gesture toward the camera.

Albuquerque’s Microtransit: A Planner’s Answer to Food Access Gaps

New microtransit vans in Albuquerque aim to close food access gaps by linking low-income areas to grocery stores, cutting travel times by 30 percent and offering planners a scalable model for equity-focused transit.

June 13 - U.S. Department Of Transportation

Group of people at table set ouf with picnic food on street during a neighborhood block party.

This City Will Pay You to Meet Your Neighbors

A North Kansas City grant program offers up to $400 for residents to throw neighborhood block parties.

June 13 - The Kansas City Star

Crowd gathered with protest signs on April 5, 2025 on steps of Minnesota state capitol protesting Trump cuts to social security and other federal programs.

Commentary: Our Silence Will Not Protect Us

Keeping our heads down and our language inoffensive is not the right response to the times we’re in. Solidarity and courage is.

June 13 - Shelterforce Magazine