A Twitter Account for Your Transit Mood

A Twitter account is broadcasting its findings about the mood of transit riders in Boston, in real time.

2 minute read

March 14, 2019, 7:00 AM PDT

By James Brasuell @CasualBrasuell


Boston Subway T

Tupungato / Shutterstock

Yesterday, I spent a total of about 20 minutes (unofficial tally) waiting on the Metro 201 bus in Los Angeles waiting to turn left at unprotected left turns while cars clogged intersections and cut in front of the bus in the line to turn.

I did another quick, unofficial tally, and estimated that I had spent 10,000 hours on buses waiting to turn left—10,000 hours of deliberate practice being Malcolm Gladwell's theoretical threshold for world-class skill (a theory that has since been debunked).

Needless to say, I wasn't in a good mood.

This morning I felt a little better, knowing that someone out there understands the pain (and joy, of course) of transit users.

"A new Twitter account called @MBTA_Mood, which has no affiliation with the MBTA, has been analyzing the overall mentality of some MBTA riders based solely on their tweets, and then regurgitating the information back to the general public on social media," reports Steve Annear.

So, for example, yesterday at 9 am, about the same time I would eventually be waiting for the 201 to turn left at 6th and Vermont in Los Angeles from a duration of time easily longer than five minutes, the account tweeted: "There was a fall in rider mood over the past hour. Analyzed 68 tweets, with 52.41% feeling Sadness. #MBTA #MBTAMOOD."

The creator of the Twitter account wishes to stay anonymous, but the tool used to generate the mood analytics is not: the IBM Watson Tone Analyzer, "which uses linguistic analysis to detect emotion in text and 'predict whether they are happy, sad, confident, and more,' according to IBM’s website."

Wednesday, March 13, 2019 in The Boston Globe

portrait of professional woman

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban Planner

Cover CM Credits, Earn Certificates, Push Your Career Forward

Logo for Planetizen Federal Action Tracker with black and white image of U.S. Capitol with water ripple overlay.

Planetizen Federal Action Tracker

A weekly monitor of how Trump’s orders and actions are impacting planners and planning in America.

June 11, 2025 - Diana Ionescu

Large crowd on street in San Francisco, California during Oktoberfest festival.

The Simple Legislative Tool Transforming Vacant Downtowns

In California, Michigan and Georgia, an easy win is bringing dollars — and delight — back to city centers.

June 2, 2025 - Robbie Silver

Rendering of Shirley Chisholm Village four-story housing development with person biking in front.

San Francisco's School District Spent $105M To Build Affordable Housing for Teachers — And That's Just the Beginning

SFUSD joins a growing list of school districts using their land holdings to address housing affordability challenges faced by their own employees.

June 8, 2025 - Fast Company

Bird's eye view of half-circle suburban street with large homes.

In More Metros Than You’d Think, Suburbs are Now More Expensive Than the City

If you're moving to the burbs to save on square footage, data shows you should think again.

1 hour ago - Investopedia

Color-coded map of labor & delivery departments and losses in United States.

The States Losing Rural Delivery Rooms at an Alarming Pace

In some states, as few as 9% of rural hospitals still deliver babies. As a result, rising pre-term births, no adequate pre-term care and "harrowing" close calls are a growing reality.

June 15 - Maine Morning Star

Street scene in Kathmandu, Nepal with yellow minibuses and other traffic.

The Small South Asian Republic Going all in on EVs

Thanks to one simple policy change less than five years ago, 65% of new cars in this Himalayan country are now electric.

June 15 - Fast Company