Survey Examines the Changing Habits of the American Transit Rider

Only from learning more about the choices and preferences of people who actually ride transit can transit agencies hope to better serve riders.

1 minute read

February 16, 2019, 5:00 AM PST

By James Brasuell @CasualBrasuell


Transit Ridership

Bridget Zawitoski / Shutterstock

"Excuses abound for falling transit ridership in American cities. Transit agencies have blamed the growth of Uber and Lyft, an expanding economy, falling gas prices, and cheap car loans for recent declines in bus and rail ridership. These explanations describe real forces buffeting the nation’s transit systems, but they don’t tell the full story."

That's the premise for a post sharing new survey data from TransitCenter. The "Who's on Board 2019" report surveyed 1,700 transit riders in seven U.S. cities to ask about changing ridership habits and how transit agencies can win back riders.

The post offers insight into the changing habits of transit riders, including fewer "all-purpose riders," more competition from private cars, and low-income people moving deeper into the suburbs (and farther away from transit).

In a separate article, Angie Schmitt follows up on the report, including a few words the big idea for transit agencies trying to win back riders: better service.

Wednesday, February 13, 2019 in TransitCenter

Young Professional

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban and Environmental Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban and Environmental Planner

Get top-rated, practical training for planners

"Planetizen federal action tracker" logo superimposed over black and white image of US Capitol dome.

Planetizen Federal Action Tracker

A weekly monitor of how Trump’s orders and actions are impacting planners and planning in America.

October 28, 2026 - Zachary Whalen

A car drives through a puddle, making a large splash. Rain pours down.

California plans to bury El Niño’s downpour

If the state plays its cards right, it may be able to store a billion acre-feet of El Niño’s water in aquifers.

October 28, 2026 - Grist

Lake Powell with much of the water evaporated.

Desperate measures: Advocates weigh draining Lake Powell to fill Colorado River

Draining the reservoir could reduce evaporation losses by a couple hundred thousand acre-feet.

October 30, 2026 - Yale Environment 360

A group of officials stand in a patch of dirt holding golden shovels and white hardhats.

California city breaks ground on transit connector

The project includes three mobility hubs and a pedestrian bridge.

November 2 - Mass Transit

People walking by a brick school in Cambridge.

After public outcry, Massachusetts city releases housing development tracker

Cambridge’s tracker currently shows 250 housing projects in various stages of development.

November 2 - Smart Cities Dive

A rendering of the park, with green grass and a bass sculpture that looks like several tall arches in a row.

40 years after approval, Chicago breaks ground on new park

The park honors Jean Baptiste Point du Sable, the city’s first permanent non-native settler.

November 2 - Block Club Chicago