Bus Drivers Weigh In On New York's Falling Bus Ridership

A majority of bus drivers favor riders paying fares before they get on the bus and better bus lane enforcement.

1 minute read

June 30, 2018, 5:00 AM PDT

By Casey Brazeal @northandclark


New York MTA Bus

Sorbis / Shutterstock

To get the perspectives of the people on the front lines of New York's bus ridership woes Alon Levy and Eric Goldwyn surveyed drivers. When asked about improving service, "The top fix they’d like to see is off-board fare collection," Alon Levy and Eric Goldwyn write for CityLab. This would also allow passengers to board through all doors, which drivers also overwhelmingly favor. They also favor better enforcement of bus lanes.

Levy and Goldwyn surveyed 373 Brooklyn drivers for their article. "Brooklyn is perhaps in greatest need of their contributions. It is the most populous borough, with the greatest number of bus riders, and it lacks the subway coverage of Manhattan," Levy and Goldwyn write.

Levy and Goldwyn argue these drivers are in a good position to understand how to improve service and attract riders. "Reformers sometimes assume that labor is always hostile to efficiency and innovation, because of union opposition to measures that could reduce staffing. In the case of buses, such an assumption is unwarranted and counterproductive," they argue.

Monday, June 18, 2018 in CityLab

Young Professional

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban and Environmental Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban and Environmental Planner

Get top-rated, practical training for planners

Overlapping highways

The state-sanctioned urbicide of Austin

People don’t kill cities. Freeways do.

September 8, 2026 - Benjamin Schneider

The Hoover Dam blocking the Colorado River. The river's water level is noticeably low. The cliffs surrounding the blue water are brown and jagged.

US to reduce Colorado River water deliveries to Mexico

A new Colorado Treaty amendment reduces Mexico’s Colorado River water allocation by 250,000 acre feet.

September 11, 2026 - The Arizona Republic

Skyscrapers in Jersey City.

New Jersey’s second-largest city bans standalone data centers

Jersey City will continue to allow co-location facilities, such as those meant for research institutions that store their own data.

September 4, 2026 - The Cool Down

A New Jersey train approaches people waiting at the station.

Amtrak not solely to blame for New Jersey commuter rail's unreliability, report finds

A new study from the Garden State Initiative found that NJ Transit’s budget grew 20% across a 4 year period, but reliability declined significantly over the same period.

September 15 - Mass Transit

A tall, gray power plant billows smoke into a blue sky.

EPA erases limits on planet-warming pollution from power plants

Under Monday’s plan, power plants would still have some limits on how much mercury, arsenic and other contaminants they can emit.

September 15 - New York Times

A white RAPID bus. The lower half is light blue, and says RAPID in purple text. The bus is half visible, appearing from the left side of the image.

Phoenix announces new on-demand transit service, more frequent RAPID buses

Both new services will launch in October, and are part of Phoenix's Project Effective Access Solutions for Easing Congestion.

September 15 - KJZZ

FREE Course: Walkable City 1: Why Walkability?

After describing his path towards focusing on walkability as the essence of good planning, Jeff Speck marches through his five principal reasons for making more walkable places.

Reinventing Malls: Planning Alchemy—Turning Gray Fields Into Gold

The course focuses on the opportunities and imperatives that shape reinvention of mall sites.